Detail-oriented professional with 24.5+ years of experience and a proven knowledge of application development, configuration management, and end user support. Aiming to leverage my skills to successfully fill the Data Analyst role at your company
Overview
25
25
years of professional experience
Work History
BUSINESS SYSTEMS ANALYST II
Frankenmuth Mutual Insurance
08.1998 - Current
Part of the implantation team for multiple new lines of business to be entered on the intranet.
Oversaw installation of software programs and hardware systems to meet requirements from several vendors for various products for five states.
Resolved malfunctions with systems and programs through troubleshooting.
Evaluated and adopted new technologies to address changing industry needs.
Collected, defined and analyzed business requirements.
Helped deploy system enhancements to improve field operations.
Created and maintained standard operating procedures governing system functions and features.
Personal Lines Customer Service Specialist II, Service Center at Frankenmuth InsurancePersonal Lines Customer Service Specialist II, Service Center at Frankenmuth Insurance