Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Kelly Morse

Kelly Morse

Birch Run,MI

Summary

Detail-oriented professional with 24.5+ years of experience and a proven knowledge of application development, configuration management, and end user support. Aiming to leverage my skills to successfully fill the Data Analyst role at your company

Overview

25
25
years of professional experience

Work History

BUSINESS SYSTEMS ANALYST II

Frankenmuth Mutual Insurance
08.1998 - Current
  • Part of the implantation team for multiple new lines of business to be entered on the intranet.
  • Oversaw installation of software programs and hardware systems to meet requirements from several vendors for various products for five states.
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Collected, defined and analyzed business requirements.
  • Helped deploy system enhancements to improve field operations.
  • Created and maintained standard operating procedures governing system functions and features.
  • Gathered, reviewed and reported on findings.

Education

Certified Profession Insurance Woman (CPIW) - Insurance Services

NAIW- National Association of Insurance Women
2005

Associate of Insurance Service (AIS) - Commercial And Personal Lines of Insurance

Insurance Institute
2004

Bachelor of Science - Animal Science

Michigan State University
East Lansing, MI
06.1992

Skills

  • User Acceptance Testing (UAT)
  • SQL experience for reports and information research
  • Production Support
  • Research and Analysis
  • Solution Testing and Implementation
  • Requirements Definition
  • Testing Activities
  • Cross-Functional Collaboration
  • Train Users

Additional Information

  • References available upon request

Timeline

BUSINESS SYSTEMS ANALYST II

Frankenmuth Mutual Insurance
08.1998 - Current

Certified Profession Insurance Woman (CPIW) - Insurance Services

NAIW- National Association of Insurance Women

Associate of Insurance Service (AIS) - Commercial And Personal Lines of Insurance

Insurance Institute

Bachelor of Science - Animal Science

Michigan State University
Kelly Morse