Dependable professional specializing in customer service and administrative support. Promoted to front end safety lead, consistently delivering high-quality service in fast-paced environments while adhering to safety protocols.
Overview
14
14
years of professional experience
Work History
Member Specialist / Cashier | Front End Safety Lead
Sam’s Club
Warren
01.2022 - Current
Promoted to full-time within six months based on performance and reliability
Provided consistent, high-quality service in fast-paced environment, enhancing customer satisfaction
Accurately process transactions and support front-end operations
Resolved customer inquiries to ensure positive experiences and foster loyalty
Supported safety procedures and identified potential risks, contributing to a safer environment
Administrative Assistant / Warranty Administrator
Kinloch Equipment
01.2012 - 12.2021
Coordinated warranty claims with manufacturers, ensuring timely resolutions for customer issues
Developed spreadsheets to streamline data management and support efficient office operations
Handled incoming calls and directed inquiries to appropriate departments, enhancing communication flow
Maintained organized and confidential records
Education
GED -
Grangeville
Grangeville, ID
Some College (No Degree) -
Tarrant County Community Collage
Fort Worth, TX
Skills
Customer service and support
Front end operations
Transaction management
Safety awareness
Attention to detail
Reliability and dependability
Problem solving
Team collaboration
Adaptability and flexibility
Strong work ethic
Organizational skills
Quick learner
Timeline
Member Specialist / Cashier | Front End Safety Lead