Summary
Overview
Work History
Education
Skills
Certification
Attributes
Timeline
Generic

Kelly M Wright

Phoenix

Summary

Passionate about contributing to a diverse community and transitioning from academia to a professional career. Driven by the desire to make a positive impact on social developments in education and mental health. Background in tutoring and working with students in grades K-8, honing skills in assisting homeroom teachers and grading assignments, while striving to create meaningful change.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Substitute teacher, Paraprofessional

Kelly Education Services
01.2023 - Current
  • Greet students in classroom
  • Reiterate daily assignments
  • Reinforcing school policies and practices
  • Work individually with students
  • Work with students grades K- 8th grade
  • Monitoring cafeteria during lunch break
  • Monitor behavioral students
  • Work along with other teachers and paraprofessionals

Office administrative/ GED Teacher

EMS Workforce Staffing Solutions
01.2022 - Current
  • Greet potential candidates
  • Assist interviewers
  • Assist testing center
  • Assist with mental health/ drug re-entre clients
  • Teach one on one GED
  • Administer GED pre- testing
  • Prepare lesson plans and worksheets
  • Create quizzes
  • Assist with case managers

Independence/ Associate/Distributor

Avon
01.2016 - Current
  • Offers on scented products
  • Fundraising/ Sales
  • Vendor
  • Online sales

Home daycare (infants)

Self -Employment Services
01.2023 - 01.2024
  • Care for babies including
  • Changing and bathing
  • Feeding
  • Monitoring
  • Development focus on motor skills
  • Reading and incorporating educational videos
  • Activity play time
  • Uber delivery services
  • DoorDash delivery services
  • Except orders
  • Pick up orders
  • Delivery of orders
  • Travel within and outside of County of Cuyahoga

Customer Representative

Arise Virtual Solutions Inc.
01.2018 - 01.2019
  • Disney Dine
  • Schedule locations
  • Cancel / reschedule reservations
  • Check dates for upcoming events
  • Payments/ credits

Qualifying Representative

University of Phoenix
01.2015 - 01.2016
  • Degree courses and locations
  • Transfer to Enrollment Representative
  • Team Collaboration
  • Create student records

Customer Service/ Care tech

A.C.E. / SPRINT
01.2011 - 01.2013
  • Sprint services and resolving payment disputes
  • Payment plan and set arrangements
  • Activate new services
  • Trouble shoot services and features

Retention Agent

Donor Dialogue
01.2009 - 01.2011
  • New York Blood Center
  • Provided quality customer assistance answering questions and providing resources
  • Arrangement and alternative location verify qualification.

Nursing Assistance

Ohio Department of Health
01.1991 - 01.2004
  • Care Tech
  • Rehabilitation
  • Monitoring

Education

Leadership and Training -

National Society of Leadership and Success
08.2022

Master of Science - Psychology

University of Phoenix
Phoenix, Arizona
03.2021

Master of Art in Education - Adult Education and Training

University of Phoenix
Phoenix, Arizona
10.2018

Bachelor of Applied Science - Psychology

University of Phoenix
Phoenix, Arizona
05.2016

Skills

  • Collaboration skills
  • Communication
  • Computer skills
  • Creating and deadlines
  • Customer representative
  • Documentations
  • Excel
  • Listening skills
  • Micro soft PowerPoint
  • Money handling
  • Organization skills
  • People skills
  • Problem-solving
  • Scheduling
  • Time management
  • Windows, 7, 8, 10
  • Intake/assessments
  • Teaching
  • Developing curriculum

Certification

GED Teacher, Arizona Department of Education, 12/08/22, 12/31/35

Attributes

  • People person, Listener
  • Work productively in a fast-paced environment
  • Proficient with Microsoft Word, PowerPoint, and Internet
  • Able to read a situation and adapt to the needs of the customer or client
  • Great team player with the ability to complete assignments in a timely manner, observer

Timeline

Substitute teacher, Paraprofessional

Kelly Education Services
01.2023 - Current

Home daycare (infants)

Self -Employment Services
01.2023 - 01.2024

Office administrative/ GED Teacher

EMS Workforce Staffing Solutions
01.2022 - Current

Customer Representative

Arise Virtual Solutions Inc.
01.2018 - 01.2019

Independence/ Associate/Distributor

Avon
01.2016 - Current

Qualifying Representative

University of Phoenix
01.2015 - 01.2016

Customer Service/ Care tech

A.C.E. / SPRINT
01.2011 - 01.2013

Retention Agent

Donor Dialogue
01.2009 - 01.2011

Nursing Assistance

Ohio Department of Health
01.1991 - 01.2004

Leadership and Training -

National Society of Leadership and Success

Master of Science - Psychology

University of Phoenix

Master of Art in Education - Adult Education and Training

University of Phoenix

Bachelor of Applied Science - Psychology

University of Phoenix