Karissa Calso
Kissimmee
Summary
Friendly and approachable with genuine interest in providing exceptional customer service. Possesses excellent communication skills and solid understanding of hospitality standards. Excited about the opportunity to apply my skills and knowledge to better serve clients.
Overview
2
2
years of professional experience
Work History
Substitute Teacher
Kelly Education Services
08.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Customer Service Representative Intern
All Stars Are Bright Summer Program
05.2023 - 07.2023
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
- Maintained accurate records of customer interactions, providing valuable insights for improvements in service delivery.
- Managed multiple tasks simultaneously while maintaining focus on quality customer care.
Education
Associate of Science -
Valencia College
Orlando, FL05-2026
High School Diploma -
Poinciana High School
Kissimmee, FL05-2024
Skills
- Classroom management
- Adaptable
- Special education
- Computer proficiency (Office 365)
Timeline
Substitute Teacher
Kelly Education Services
08.2024 - Current
Customer Service Representative Intern
All Stars Are Bright Summer Program
05.2023 - 07.2023
Associate of Science -
Valencia College
High School Diploma -
Poinciana High School
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