Kelly Newman
Harrison,NY
Summary
Dynamic server with strong work ethic and exceptional customer service skills developed at Table 13. Proven track record in ensuring order accuracy and maintaining cleanliness standards while collaborating effectively with team members. Recognized for efficiently managing guest inquiries and enhancing positive dining experiences. Proficient in POS operation and memory retention, contributing to overall operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Cashier
Table 13
Harrison, NY
06.2023 - 08.2024
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server/Cashier
O'Neill's Concessions
Scarsdale, NY
06.2020 - 09.2022
- Prepared drinks according to standard recipes.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked food before serving it to customers.
- Assisted in training new servers.
- Accurately recorded orders on cash register and point-of-sale system.
Education
Bachelor of Science - Exercise Science
SUNY Cortland
Cortland, NY05-2028
High School Diploma -
Harrison High School
Harrison, NY06-2024
Skills
- Team collaboration
- Effective communication
- Time management
- Order accuracy
- Strong work ethic
- Cleanliness standards
- Exceptional customer service
- Positive guest interactions
- POS operation
- Memory retention
Affiliations
- College Track Athlete
- Working out
- School
- Reading
- Painting
Accomplishments
- National Honors Society
- Summa Cum Lade
- All-League Athlete for swim/track
- Female Scholar Athlete of the Year
Certification
- Drivers License, January 2023
Timeline
Server/Cashier
Table 13
06.2023 - 08.2024
Server/Cashier
O'Neill's Concessions
06.2020 - 09.2022
Bachelor of Science - Exercise Science
SUNY Cortland
High School Diploma -
Harrison High School
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