Kelly Nielsen
Issaquah,WA
Summary
Results-driven expert with over 10 years of experience in client services, billing operations, coding, and project management.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work History
Executive Assistant
Global Audio Video
Seattle, Washington
01.2022 - 07.2025
- Customer Service - Provided prompt, courteous, solutions-focused support to customers.
- Technical Support - Resolved inquiries regarding billing, services, and technical issues.
- Document Specialist - Maintained accurate documentation and progress.
Loan Processor
Guaranteed Rate Affinity
Chicago, Illinois
01.2020 - 01.2022
- Project Management - Streamlined loan pipeline through optimized workflows.
- Client Services – Strengthened trust through consistent updates and issue resolution.
- Regulatory Compliance – Ensured full compliance with lending requirements.
Portfolio Manager
Veristone Capital Funding
Kirkland, Washington
01.2017 - 01.2020
- Client Engagement – Experienced in developing trust while providing tailored ongoing support.
- Risk Assessment– Efficient in evaluating loan applications and strategies to mitigate financial risks.
- Market Analysis – Ability to analyze real-estate market trends.
Marketing Coordinator
Cosmopolitan Motors
Seattle, Washington
01.2009 - 01.2019
- Social Media – Developed and executed targeted social media campaigns.
- Content Creation – Created engaging campaigns and content to showcase luxury vehicles.
Education
Medical Terminology Certificate -
Edmonds Community College
Edmonds, WA 06.2024 - 09.2024
Bachelor of Science - Clinical Psychology
University of Natural Medicine
Seattle, WA 09.2011 - 09.2015
Associate of Science - Hospital Administration
DeVry University
Hayward, CA 09.2008 - 09.2010
Skills
- Calyx Point
- Encompass
- QuickBooks
- Google Workspace
- Project Management
- Executive support
Timeline
Medical Terminology Certificate -
Edmonds Community College
06.2024 - 09.2024
Executive Assistant
Global Audio Video
01.2022 - 07.2025
Loan Processor
Guaranteed Rate Affinity
01.2020 - 01.2022
Portfolio Manager
Veristone Capital Funding
01.2017 - 01.2020
Bachelor of Science - Clinical Psychology
University of Natural Medicine
09.2011 - 09.2015
Marketing Coordinator
Cosmopolitan Motors
01.2009 - 01.2019
Associate of Science - Hospital Administration
DeVry University
09.2008 - 09.2010
Similar Profiles
Vincent MeimounVincent Meimoun
Technicien de maintenance at AVENIR Audio Video Electronique Numérique Ingénierie RéseauxTechnicien de maintenance at AVENIR Audio Video Electronique Numérique Ingénierie Réseaux
Elijah LaurentElijah Laurent
Inventory Manager at Innovative Concepts Audio and VideoInventory Manager at Innovative Concepts Audio and Video
Kramer SanguinettiKramer Sanguinetti
Systems Technician at Audio-Video CorpSystems Technician at Audio-Video Corp
Berlyn CrockettBerlyn Crockett
Restaurant Hostess at The Well&TableRestaurant Hostess at The Well&Table
Lyn ThielsenLyn Thielsen
Meat Cutter at SafewayMeat Cutter at Safeway