Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Oakes

Grocery & Petcare
long beach,California

Summary

Dynamic and results-oriented professional with a proven track record at Petsmart, adept at equipment operation and showcasing exceptional teamwork and collaboration. Leveraged critical thinking to streamline overnight restocking processes, enhancing store efficiency by 20%. Renowned for dependability and an ability to inspire team cohesion, consistently exceeding employer expectations.

Offering dependable and diligent approach suitable for overnight shifts, ready to learn and grow in this environment. Contributes understanding of basic inventory tasks and customer interactions. Ready to use and develop organizational and communication skills in Desired Position role.

Experienced with inventory management, shelf stocking, and store organization. Utilizes strong attention to detail to ensure optimal product placement and availability. Knowledge of efficient workflow processes and teamwork to support overnight operations.

Reliable and adaptable individual with strong work ethic and positive attitude. Knowledge of inventory management and customer service, with skills in handling stock and assisting customers. Capable of maintaining organized and efficient workspace to ensure smooth operations.

Professional retail worker prepared for overnight responsibilities. Proven ability in maintaining store standards and supporting seamless operations. Reliable team player with focus on achieving results and adapting to changing demands. Skilled in inventory management and effective communication.

Results-driven Overnight Stocker motivated to support sales and customer service areas by keep merchandise well-stocked and attractively arranged for purchase.

Hardworking Grocery Stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering Number years of experience to challenging new position.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

39
39
years of professional experience

Work History

Overnight Associate

Petsmart
10.1996 - 05.2020
  • Effectively managed time-sensitive tasks such as promotional resets or seasonal changeovers with precision and speed.
  • Minimized out-of-stock situations by diligently monitoring inventory levels and communicating shortages or discrepancies to management.
  • Optimized store layout for better traffic flow with thoughtful rearrangement of merchandise displays.
  • Demonstrated strong attention to detail while conducting inventory counts, ensuring accurate stock levels for replenishment purposes.
  • Improved store organization by efficiently stocking shelves and arranging merchandise during overnight shifts.
  • Assisted in loss prevention efforts through vigilant monitoring of the sales floor and reporting any suspicious activity to management.
  • Enhanced store appearance by constructing visually appealing merchandise displays and maintaining cleanliness standards throughout the sales floor.
  • Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
  • Provided valuable input during team meetings, sharing ideas for process improvements and innovative solutions for common challenges faced during overnight shifts.
  • Streamlined the restocking process by organizing incoming shipments based on departmental needs and priorities.
  • Supported smooth store opening processes by completing all necessary tasks before morning shift arrival.
  • Participated in ongoing training opportunities to stay up-to-date on company policies, safety procedures, and best practices for exceptional customer service delivery.
  • Maintained a clean and safe store environment through consistent cleaning, organizing, and monitoring of potential hazards.
  • Collaborated closely with daytime staff to ensure seamless transition of responsibilities between shifts.
  • Maintained neat, organized stockroom free of hazards.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Inspected inventory to identify shortages and maintain consistent inventory.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Ensured accurate pricing by diligently updating price tags according to current promotions or markdowns.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Used in-store system to locate inventory and place special orders for customers.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing assistance as needed.
  • Contributed to positive customer experiences by providing friendly and knowledgeable assistance during occasional early morning encounters.
  • Contributed to positive team dynamics by actively collaborating with other associates on various tasks and projects.

Manager

Bally's Arcades
09.1988 - 07.1994
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Improved safety procedures to create safe working conditions for workers.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.

Farm Hand

Dach Ranch
06.1981 - 08.1986
  • Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
  • Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
  • Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
  • Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
  • Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
  • Supported successful harvests through diligent planting, weeding, and pruning efforts.
  • Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
  • Engaged in community farming initiatives to share knowledge and resources, strengthening local agricultural practices.
  • Assisted in birth of livestock, enhancing farm's productivity and animal well-being with skilled support.
  • Erected and maintained fencing to protect crops and livestock from predators, ensuring farm security.
  • Implemented pest control measures, safeguarding crops from pest-related damage and loss.
  • Improved soil health by systematically rotating crops, fostering sustainable farming environment.
  • Managed composting operations to recycle farm waste into valuable fertilizer, enriching soil quality.
  • Monitored weather forecasts to plan work schedules, minimizing disruption from adverse weather conditions.
  • Developed and followed seasonal planting schedule to maximize yield and ensure diverse crop production.
  • Streamlined feeding processes, ensuring all animals received appropriate nutrition for optimal growth and health.
  • Harvested crops at peak ripeness, ensuring highest quality produce for market.
  • Conducted daily health checks on animals, swiftly identifying and addressing any signs of illness to maintain herd health.
  • Enhanced farm safety by implementing updated protocols, reducing occurrence of accidents and injuries on farm.
  • Utilized organic farming practices to enhance crop quality, meeting demand for organic produce in market.
  • Conducted soil tests to determine nutrient needs, applying fertilizers accordingly to boost crop production.
  • Coordinated with local markets to sell farm produce, expanding farm's reach and customer base.
  • Observed animals and notified supervisor of signs of illness.
  • Rotated animals between grazing areas to provide enough access to food.
  • Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Examined animals for signs of sickness and overall herd health.
  • Cleaned stalls, pens, and equipment using Type tools for optimal health of Type animals.
  • Maintained growth, feeding, production, and cost records for Type livestock.
  • Improved hatchery management process by Number% to cut down overtime expenditures for company.
  • Oversaw feeding, watering and health monitoring of Type stock, prioritizing health and wellness.

Education

Did Not Finish -

Long Beach City College
Long Beach, CA

GED -

Santa Ana College
Santa Ana, CA
08.1987

Skills

Equipment operation

Timeline

Overnight Associate

Petsmart
10.1996 - 05.2020

Manager

Bally's Arcades
09.1988 - 07.1994

Farm Hand

Dach Ranch
06.1981 - 08.1986

Did Not Finish -

Long Beach City College

GED -

Santa Ana College
Kelly OakesGrocery & Petcare