Kelly Pearl
Summerville,SC
Summary
Results-driven Dairy Department Manager with expertise in inventory management, quality control, and team leadership. Strong communication, problem-solving, and time management skills enhance departmental efficiency and customer satisfaction. Seeking opportunities that value dedication and hard work.
Overview
4
4
years of professional experience
Work History
Dairy Department Manager
Earth Fare Supermarket
Summerville, South Carolina
08.2024 - Current
- Managed dairy cooler stocking and rotation at Earth Fare Supermarket.
- Ordered milk, cheese, yogurt, juices, coffees, etc using store inventory systems.
- Merchandised dairy displays with fresh, organized product presentation.
- Oversaw inventory management processes, implementing strategies to reduce shrinkage and maintain product availability.
- Provided customer service support for customers in the dairy department.
- Trained new employees on proper food safety procedures and regulations within the department.
- Analyzed sales data to identify areas of improvement or growth potential in the dairy section.
- Monitored inventory levels and analyzed sales trends to optimize product selection and enhance customer satisfaction.
- Managed daily operations of dairy department, ensuring efficient ordering and stocking of products to meet customer demand.
- Identified opportunities for new product introduction into the dairy section.
- Delegated work to staff, setting priorities and goals.
Sales Associate
Aldi Foods Inc
Summerville, SC
10.2023 - 08.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register and handled customer payments at checkout.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Stocked shelves and coolers with merchandise following Aldi store procedures.
- Cleaned sales floor, carts, and displays to maintain store presentation.
- Unloaded deliveries and organized backroom inventory for restocking.
- Rotated perishable items to support fresh produce and dairy standards.
- Followed Aldi safety rules and store policies during daily operations.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Speedway Gas Station
Goose Creek, South Carolina
06.2022 - 11.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Processed customer payments at checkout using register and point-of-sale systems.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced cash drawer and verified payment totals at shift close.
- Scanned merchandise and bagged items with care during busy store hours.
- Refilled receipt paper, bags, and register supplies for smooth front-end operations.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Prepared menu items following employer kitchen standards and daily service timelines.
- Organized ingredient stock, rotated supplies, and reported shortages to supervisors.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
Education
CMA - CMA
Southeastern Institute
01.2018 - 07.2018
Adult Ed
Summerville, SCSkills
- Inventory management
- Product ordering
- Shrink control
- Food safety compliance
- Customer service
- Merchandising displays
- Team leadership
- Vendor management
- Multitasking Abilities
Timeline
Dairy Department Manager
Earth Fare Supermarket
08.2024 - Current
Sales Associate
Aldi Foods Inc
10.2023 - 08.2024
Sales Associate
Speedway Gas Station
06.2022 - 11.2023
CMA - CMA
Southeastern Institute
01.2018 - 07.2018
Adult Ed