Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kelly Pelc

Morton,PA

Summary

Seeking an opportunity to further my Legal Education by working with experienced Attorneys to enhance my research and writing abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Legal Assistant

Sacchetta & Baldino
01.2024 - Current
  • Produced legal documents such as interrogatories, request for production of documents, and motions.
  • Preparing and organizing deposition summaries.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Paid attention to detail while completing assignments.

Customer Service

CSC
05.2021 - Current
  • Management of 10k liquor, lottery, and tobacco licenses inclusive of application preparation & submission
  • Responsible for the handling of sensitive documents and the understanding of the compliance laws and regulations for various lines of jurisdictional authorities
  • Establishing and building both client and jurisdictional relationships to create trusting relationships and refine business processes to ensure license portfolio compliance
  • Created a VICE license knowledge base for team training and workflow priorities.

Barista

Starbucks
08.2020 - 05.2021
  • As a Starbucks barista, I provided outstanding customer service in the preparation of customer specific food and drink orders
  • My responsibilities included the operation of cash registers via POS, credit card machines, maintenance of equipment, preparation of daily inventory, and maintenance of stock inventory
  • Handling customer inquiries and challenges was a primary responsibility with a focus of enhancing customer connection and engagement experience.

Business License Support Intern

CSC
03.2020 - 03.2021
  • In the support position, I was responsible for record auditing using excel, data extraction from customer questionnaires and data entry for quality auditing.

Customer Service & Server

Cocco's Pizza
06.2019 - 11.2020
  • My responsibilities included managing incoming calls, customer counter assistance, triaging equipment, training new talent, resolving customer escalations, and maintaining superior customer experiences
  • In addition, I managed the organization of the filling stations in the kitchen and assisted with kitchen prep.

Snack Bar Manager

Linvilla Orchards
09.2015 - 08.2018
  • As the snack bar manager, I assist in the preparation, cooking and serving of food and drink
  • Additional responsibilities include inventory maintenance, scheduling of team breaks, open and closing procedures.

Education

Bachelor of Science - Accounting

Bloomsburg University
Bloomsburg, PA

Bachelor of Science - Criminal Justice

West Chester University of Pennsylvania
West Chester, PA
12.2024

Associate of Science - Criminal Justice

Delaware County Community College
Media, PA
01.2024

High School -

Sun Valley High School
06.2018

Skills

  • Case File Management
  • Document drafting
  • Inventory Management
  • File Organization
  • Data Confidentiality
  • Work Prioritization

Additional Information

Member of Phi Theta Kappa - National Honors Society

Timeline

Legal Assistant

Sacchetta & Baldino
01.2024 - Current

Customer Service

CSC
05.2021 - Current

Barista

Starbucks
08.2020 - 05.2021

Business License Support Intern

CSC
03.2020 - 03.2021

Customer Service & Server

Cocco's Pizza
06.2019 - 11.2020

Snack Bar Manager

Linvilla Orchards
09.2015 - 08.2018

Bachelor of Science - Accounting

Bloomsburg University

Bachelor of Science - Criminal Justice

West Chester University of Pennsylvania

Associate of Science - Criminal Justice

Delaware County Community College

High School -

Sun Valley High School

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Kelly Pelc