Summary

Overview

Work History

Education

Skills

Languages

Timeline

Kelly Perez

Chicago,IL

Summary

Proven server at Evanston Golf Club, adept in multitasking and exceptional customer service, ensuring seamless dining experiences. Skillfully managed POS systems and fostered guest relationships, significantly enhancing satisfaction. Exhibits a strong work ethic and professional appearance, prioritizing service excellence and team collaboration for optimal outcomes.

Overview

3

3

years of professional experience

Work History

Server

Evanston Golf Club

04.2022 - Current

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

High School Diploma -

Oak Park And River Forest High School

Oak Park, IL

06.2024

Skills

Strong Work Ethic
Exceptional customer service
Cash Handling

Guest Engagement
Professional Appearance
Service prioritization

Languages

Spanish

Native or Bilingual

Timeline

Server

Evanston Golf Club

04.2022 - Current

High School Diploma -

Oak Park And River Forest High School