Summary
Overview
Work History
Education
Skills
Internship
Certification
Timeline
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Kelly Peterson

Kelly Peterson

Denver,CO

Summary

Personable, dedicated and passionate Environmental Health graduate. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, organization and diligence. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Water Treatment Technician

Denver Water
12.2023 - Current
  • Maintain and repair plant equipment and structures such as basins, reservoirs, piping systems, valves, pumps, belt filter press, chemical feed/storage.
  • Perform preventative maintenance, installation, rebuilds, correction, and modify existing systems to accommodate plant needs.
  • Perform confined space inspections and/or work.
  • Practice Lock Out, Tag Out while performing all duties, as well as adhering to all other safety protocols.
  • Participated in ongoing training programs to stay current on industry best practices, enhancing personal knowledge and expertise in water treatment technologies.

Deli Clerk (Cross Trained)

Costco
07.2021 - 12.2023
  • Help members locate items and assist members in check out - loading and unloading items
  • Provide customer service and satisfaction
  • Work flexible schedule and extra shifts to meet business and school needs.
  • Prep/mix/portion food in the bakery/deli, restock bakery/deli floor, worked overnights during busy seasons for pies and other bakery items.
  • Replenish sales floor merchandise and organize shelves, racks and bins for optimal appearance.
  • Cross Trained in membership, front end (cashier and assistant), food court, gas station, deli, bakery so I can help wherever needs it.

Customer Service Representative/Front End Checker

Safeway
03.2020 - 07.2021
  • De-escalate problematic customer concerns, maintaining a calm, friendly demeanor.
  • Educate customers on special pricing opportunities and company offerings.
  • Assist customers in Western Union transactions, money orders, lottery, checking out items
  • Engage with customers to maintain a bright, happy store environment.

Server/Hostess

Buffalo Wild Wings
06.2016 - 12.2019
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed closing duties by emptying trash, cleaning tables and floors, and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.

Nanny

Private Family
08.2015 - 08.2018
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties and organization as well as running errands.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Assisted children with homework assignments and special projects across different subjects.
  • Stayed up to date on schedules for practices, events, and appointments.

Education

Bachelor of Science - Environmental Health

Colorado State University
Fort Collins, Colorado
12.2022

Skills

  • Product organization
  • Conflict mediation
  • Customer relations
  • High-energy attitude
  • Adaptive team player
  • Time management
  • Dedicated
  • Fast-learner
  • Passionate
  • Reliable and Responsible

Internship

3 months working at Rocky Mountain National Parks Water Lab.

Spring 2023 I began interning at Rocky Mountain National Park in the Water Lab. While interning, I got hands on experience with system activation, maintaining a system, chemical feeds, gathering and completing Bac-T samples each month, quality assurance and quality control testing, confined space tests, compliance with the CDPHE and other Colorado water laws, public and private water distribution systems, tank inspections, data entry, water treatment, meter checks, chlorine residuals, identifying a solution to the problem during construction on the main treatment plant, and more. The knowledge I gained from this experience has set me up for success within my field and provided me with a chance to immerse myself into what I am passionate about. I learned a lot while working for the NPS and I am eager to get back into my field. If there are any questions regarding my internship, my supervisor Colby Birchfield can be reached at (479) 644-9196.


Certification

40 hour Hazwoper

8 hour Hazwoper Refresher

FEMA ICS 100

FEMA ICS 200

FEMA ICS 700

Timeline

Water Treatment Technician

Denver Water
12.2023 - Current

Deli Clerk (Cross Trained)

Costco
07.2021 - 12.2023

Customer Service Representative/Front End Checker

Safeway
03.2020 - 07.2021

Server/Hostess

Buffalo Wild Wings
06.2016 - 12.2019

Nanny

Private Family
08.2015 - 08.2018

Bachelor of Science - Environmental Health

Colorado State University
Kelly Peterson