KELLY PING
Meridian,ID
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
30
30
years of professional experience
Work History
Food Service Manager
Boise School District
01.2021 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Prepared production sheets and daily food count records.
- Actively participate in the preparation of food, cashiering, dish washing and keeping work spaces clean and sanitized.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Complied with company policies and procedures for food safety, sanitation, and quality.
- Manage and/or receive cash from customers; ensure accuracy of daily bank deposits.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods as well as completing an accounting of goods on hand for monthly inventory,
Exemption Clerk
Ada County Assessor's Office
08.2020 - 01.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Assistant Manager/School Nutrition
West Ada School District
08.2018 - 08.2020
- Responsible for all cashiering activities including balancing daily cash, prepare daily bank deposits, maintaining accounting and food service records (production sheets, food orders, inventory, time sheets and meal count reports)
- Made it a priority to make connections with the students by learning their names in order to create a welcoming and friendly environment
- Assisted with daily food preparation and clean up in accordance with health and safety guidelines
- Strong multi-tasking skills
Administrative/Personal Assistant to Regional Manager
Mechanix Wear
07.2017 - 08.2018
- Answering phones, making travel arrangements, setting up meetings, and preparing samples and mailings to be sent to prospective customers.
Manicurist
Spa Sanctuary/Celebrity Beauty Salon
09.2001 - 07.2017
- Increased customer loyalty through exceptional customer service and by following guidelines for properly cleaning and disinfecting tools and workstation.
- Continuously updated knowledge of industry trends through attending workshops and trade shows, ensuring cutting-edge skills were offered to clients.
- Reduced appointment no-shows by implementing reminder calls or text messages the day before scheduled appointments.
Sales Administrator
P.L. Porter Controls
05.1998 - 09.2001
- As the youngest member of the team, I was entrusted with handling some of our largest accounts in the aerospace & medical industry.
- Established strong relationships with clients through extensive communication, fostering trust and loyalty in our brand.
- Data-entry, price costing quotations, contract review, negotiation of delivery dates & expediting orders while working closely in conjunction with our Quality, Production, Engineering, and Accounting departments
Customer Service Representative
Matrix/Innovations
05.1994 - 05.1998
- Responsibilities included: Comprehensive communication with customers vis telephone, data entry of orders, troubleshooting customer problems, filing, answering heavy phones, and was a company representative at numerous trade shows.
Education
REAL ESTATE SALESPERSON LICENSE -
IDAHO REAL ESTATE SCHOOL/COMMISSION
01.2019
NAIL TECHNICIAN LICENSE -
NEWBERRY SCHOOL OF BEAUTY
01.2001
HIGH SCHOOL DIPLOMA -
CHATSWORTH HIGH SCHOOL
01.1996
Skills
- Self-Motivated
- Multi-tasker w/ strong attention to detail
- Excellent communications skills
- Proficient in Word & Excel
- Staff Leadership & Supervision
- Inventory Management
- ServeSafe Manager
- Recipes and menu planning
Timeline
Food Service Manager
Boise School District
01.2021 - Current
Exemption Clerk
Ada County Assessor's Office
08.2020 - 01.2021
Assistant Manager/School Nutrition
West Ada School District
08.2018 - 08.2020
Administrative/Personal Assistant to Regional Manager
Mechanix Wear
07.2017 - 08.2018
Manicurist
Spa Sanctuary/Celebrity Beauty Salon
09.2001 - 07.2017
Sales Administrator
P.L. Porter Controls
05.1998 - 09.2001
Customer Service Representative
Matrix/Innovations
05.1994 - 05.1998
REAL ESTATE SALESPERSON LICENSE -
IDAHO REAL ESTATE SCHOOL/COMMISSION
NAIL TECHNICIAN LICENSE -
NEWBERRY SCHOOL OF BEAUTY
HIGH SCHOOL DIPLOMA -
CHATSWORTH HIGH SCHOOL
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