Kelly Putney
Ogdensburg
Summary
Dynamic Certified Health Center Access Associate with a proven track record at Claxton Hepburn Health Center, excelling in patient access and insurance verification. Adept at data entry and delivering exceptional customer service, I thrive in fast-paced environments, ensuring seamless patient experiences while maintaining HIPAA compliance and fostering team collaboration.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Health Center Access Associate
Claxton Hepburn Health Center
12.2015 - Current
- Assisted in managing patient access and scheduling appointments efficiently.
- Supported insurance verification processes to ensure patient eligibility and coverage.
- Communicated effectively with patients to gather necessary information for registration.
- Utilized electronic health record systems to input and update patient data accurately.
Heap Clerk
SLC Department of Social Services
11.2014 - 05.2015
Assisted clients by answering inquiries and processing applications for benefit qualification.
Pricing Coordinator
Golub Group Price Chopper
04.2010 - 11.2014
Ensured consistent and clear display of pricing information throughout the store.
Education
High School Diploma -
Ogdensburg Free Academy
Ogdensburg, NY06.2003
Skills
- Data entry proficiency
- Customer service
- Problem-solving
- Friendly and outgoing
- Multitasking and organization
- Team collaboration
- HIPAA compliance
- Customer follow-up
- Verbal and written communication
- Money handling
- Patient check-in
- Patient education
Certification
I am a certified health care access associate with NAHAM
Timeline
Certified Health Center Access Associate
Claxton Hepburn Health Center
12.2015 - Current
Heap Clerk
SLC Department of Social Services
11.2014 - 05.2015
Pricing Coordinator
Golub Group Price Chopper
04.2010 - 11.2014
High School Diploma -
Ogdensburg Free Academy