Kelly Quinn
Shelby
Summary
Skilled in office management and relationship building, I enhanced team productivity at C & W Drilling, Inc by streamlining operations and fostering a supportive environment. Leveraging customer service excellence and organizational skills, I significantly improved client satisfaction and financial record accuracy, demonstrating a growth mindset and a commitment to excellence.
Overview
28
28
years of professional experience
Work History
Office Manager
C & W Drilling, Inc
01.2000 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Teacher
Cornerstone Christian School
08.1997 - 08.1999
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Bachelor of Science - Education
University of Montevallo
Montevallo, AL08-1997
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Relationship building
- Behavior management
- Growth mindset
Timeline
Office Manager
C & W Drilling, Inc
01.2000 - Current
Teacher
Cornerstone Christian School
08.1997 - 08.1999
Bachelor of Science - Education
University of Montevallo
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