Summary
Overview
Work History
Skills
Timeline
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Kelly Rains

Rome,Georgia

Summary

Retail professional with proven track record in coordinating gift shop operations and elevating customer satisfaction. Adept at organizing merchandise displays and maintaining inventory accuracy. Team-oriented approach ensures seamless operations and positive customer interactions. Recognized for adaptability in fast-paced environments and focus on achieving results.

Overview

25
25
years of professional experience

Work History

Gift Shop Coordinator

Atrium Healthcare
07.2022 - Current
  • Coordinated inventory management processes to optimize stock levels and enhance product availability.
  • Developed engaging visual merchandising displays, increasing customer interest and drive sales.
  • Implemented training programs for staff on customer service best practices, improving overall guest satisfaction.
  • Managed vendor relationships to ensure timely delivery of products and maintain competitive pricing.
  • Mentored junior staff members, fostering a collaborative team environment focused on professional growth.
  • Strengthened vendor partnerships by maintaining open lines of communication regarding product availability issues or concerns about pricing structures or delivery timelines.
  • Streamlined store operations with efficient scheduling, staff training, and workflow optimization.

Lead Monitor Tech

Floyd Medical Center
01.2001 - Current
  • Lead monitor tech, Lead trainer and clinical coach. Works with Biomed, material management. Maintains all equipment. Completes research of medical charts for cardiology consults. Numerous A-THREES

Registration

Floyd Medical Center
01.2001 - 01.2001
  • Worked in registration for approximately 6 months until above position became available

Skills

  • Scheduling and staffing
  • Store layout planning
  • Customer engagement
  • Goal setting and achievement
  • Employee training
  • Social media marketing
  • POS system operation
  • Merchandise display
  • Brand awareness

Timeline

Gift Shop Coordinator

Atrium Healthcare
07.2022 - Current

Lead Monitor Tech

Floyd Medical Center
01.2001 - Current

Registration

Floyd Medical Center
01.2001 - 01.2001

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Kelly Rains