Lisa Nickerson
Customer Service
Durham,NC
Education
High School Diploma -
5 1983
Skills
- Cashier
Customer Service skills
- Data
- Entry
- Management
- Activities planning
- Group leadership
- Skills
- Pick
- Problem solver
- Spanish
- Early childhood development
- Safety awareness
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Additional Information
Very open minded , a quick learner , bright and up beat personality ,
Very patient and has the ability to deal with different attitudes and personalities
and get along well with co-workers
Work History
Gift Shop Coordinator
Grace Federal Solutions
08.2023 - 05.2024
- Delivered exceptional customer service experiences through active listening skills, prompt problem resolution techniques, and follow-up communications with patrons.
- Maintained a visually appealing store layout by periodically updating displays according to seasonal trends and popular themes.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Cashier
Rose`s Discount Stores
11.2022 - 07.2023
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Durham Co-op Market
09.2022 - 05.2023
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Timeline
Gift Shop Coordinator - Grace Federal Solutions
08.2023 - 05.2024
Cashier - Rose`s Discount Stores
11.2022 - 07.2023
Cashier - Durham Co-op Market
09.2022 - 05.2023
Orange High School - High School Diploma,
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