Kelly Rambo
Greensboro,NC
Summary
Professional hospitality leader with significant experience in managing high-energy environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.
Overview
9
9
years of professional experience
Work History
Bar Manager
The Bearded Goat
05.2017 - 02.2025
- Opened and closed out cash register and prepared cashier report at close of business.
- Enhanced team performance through regular reviews and constructive feedback, fostering culture of excellence.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Streamlined inventory management for optimal stock levels and reduced waste.
Instructor/Undergraduate Research Assistant
Recipe For Success
10.2015 - 05.2018
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Increased student participation via engaging lectures and assignments.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
- Enhanced classroom collaboration through the implementation of group projects and team-building activities.
Art Instructor
The Salvation Army
01.2016 - 01.2017
- Managed budgets for art supplies while maintaining high-quality materials accessible for all students throughout the year.
- Planned and executed activities to promote skill and talent development.
- Led after-school programs focused on specific artistic disciplines such as pottery or photography, offering additional opportunities for student growth outside of regular class hours.
- Facilitated group sessions and provided one-on-one support.
- Assisted students in coming up with and executing detailed final projects for exhibition.
Education
Associate of Applied Science - Radiography
Guilford Technical Community College
Jamestown, NC05-2027
BFA - Printmaking/Drawing
UNC Greensboro
Greensboro, NC12-2017
BA - Anthropology
UNC Greensboro
Greensboro, NC12-2017
AFA - Fine Arts
Central Piedmont Community College
Charlotte, NC01.2015
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Health and safety
- Conflict resolution
- Customer relationship building
- Strong communication skills
- Public speaking
- Class instruction
Timeline
Bar Manager
The Bearded Goat
05.2017 - 02.2025
Art Instructor
The Salvation Army
01.2016 - 01.2017
Instructor/Undergraduate Research Assistant
Recipe For Success
10.2015 - 05.2018
Associate of Applied Science - Radiography
Guilford Technical Community College
BFA - Printmaking/Drawing
UNC Greensboro
BA - Anthropology
UNC Greensboro
AFA - Fine Arts
Central Piedmont Community College
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