Kelly Runion
Alliance,OH
Summary
Detail-oriented Operations Professional skilled in employee scheduling, hiring, customer service, and problem resolution. Coordinates large workforces, manages daily operations, and ensures compliance while delivering strong support to employees and clients. Excels in fast-paced environments, effectively prioritizing tasks and maintaining organization.
Overview
16
16
years of professional experience
Work History
Administrative Coordinator
Carolina Behavioral Innovations
Greenville , SC
01.2018 - 06.2026
- Coordinated scheduling for approximately 80 employees.
- Assisted with recruiting, interviewing, and onboarding new hires.
- Managed employee communications and scheduling changes.
- Resolved employee and customer concerns professionally and efficiently.
- Maintained personnel records and administrative documentation.
- Supported daily operations to ensure smooth workflow and productivity.
- Coordinated meetings, calendars, and operational processes.
Lead Therapist
Chance Light
Greenville , SC
08.2010 - 12.2017
- Trained staff on treatment plans to enhance understanding and execution
- Assisted with implementation of programs to ensure effective delivery of services
- Collected feedback from staff to improve team dynamics.
- Staff feedback
- Managed scheduling and cancellations for staff to maintain program continuity
- Assisted with hiring.
Education
Bachelor of Science - Psychology
Cleveland State University
Cleveland, OH08-2010
Skills
- Employee onboarding
- Scheduling coordination
- Record management
- Data entry
- Operational support
- Communication management
- Customer service
Timeline
Administrative Coordinator
Carolina Behavioral Innovations
01.2018 - 06.2026
Lead Therapist
Chance Light
08.2010 - 12.2017
Bachelor of Science - Psychology
Cleveland State University