Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Kelly Rush

Kelly Rush

Acworth,GA

Summary

Dynamic Shift Lead Manager with a proven track record at Taco Bell, excelling in customer service and inventory management. Skilled in mentoring new employees and optimizing stock levels, demonstrating leadership and effective schedule management. Achieved significant waste reduction, ensuring operational excellence and customer satisfaction. Before Taco Bell, I worked at Burger King as a crew member and it centered around the same things as Taco Bell. I am also a cheer coach for my old high school and have sent my spare time working with middle schoolers and teaching them the many skills I've gained over the years!

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Lead Manager

Taco Bell
05.2021 - Current
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Dealt with handling cash and taking customers orders
  • Managed line system and ensured proper food delivery to customers
  • Made sure store was always clean and customer were taken care of

Burger King

Crew Member
Kennesaw, Ga
05.2020 - 05.2022
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.

Cheer Coach

North Cobb High School
Kennesaw, GA
05.2023 - Current
  • Provided constructive feedback to athletes, fostering an environment of growth and continuous improvement.
  • Assisted in the selection of appropriate uniforms, music, and choreography for optimal presentation during performances and competitions.
  • Established a positive team culture that encouraged camaraderie and sportsmanship among athletes.
  • Led team-building exercises at practices to foster unity among athletes from diverse backgrounds.
  • Enhanced team performance by implementing innovative coaching techniques and strategies.
  • Ensured athlete safety by enforcing strict adherence to guidelines and proper technique during practice sessions.
  • Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Observed cheerleaders during events and practices to determine needs for individual or team improvement.

Education

None - Psychology

Kennesaw State University
Kennesaw, GA

Skills

Schedule Management

  • Team Bonding
  • Positive Interactions
  • Verbal and Written Communication
  • Critical Thinking
  • Athlete Evaluation

Accomplishments

In high school, I was on the varsity cheer/ comp team and as well on the varsity swim team. I also was on honor roll all four years for academics and graduated with a 3.9 GPA and four chords recognizing my completion in my Spanish language course, early childhood education course, honor roll, and for completing my high school year!

Certification

Basic Life Support Certification (CPR)

Timeline

Cheer Coach

North Cobb High School
05.2023 - Current

Shift Lead Manager

Taco Bell
05.2021 - Current

Burger King

Crew Member
05.2020 - 05.2022

None - Psychology

Kennesaw State University
Kelly Rush