Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Software
Certification
Timeline
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Kelly Seward

Receptionist
St. Cloud,FL

Summary

Multi Skills,great customer service,hard worker,Microsoft experience,typing,email,Microsoft teams,mail handler,credit card/check/cash expo

Overview

11
11
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Receptionist

Solaris HealthCare
St Cloud , FL
10.2022 - Current
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

PBX Hotel Operator

Tradewinds Hotel
St Pete Beach, FL
05.2017 - 12.2018
  • Proactively identified opportunities for process improvements within the PBX department, resulting in more streamlined workflows.
  • Enhanced guest experience by efficiently handling incoming calls and directing them to the appropriate departments.
  • Managed a high volume of incoming calls from both internal and external sources, ensuring efficient call routing and minimal wait times.

Line Cook

The Villages Charter School
The Villages, FL
09.2013 - 05.2017
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
  • Participated in creating daily specials that showcased creativity while utilizing available inventory effectively.
  • Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.

Education

Yes - English Education

Charlestown High School
Charlestown, MA
09.1990 - 05.1994

Skills

Technical Support

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Accomplishments

  • Accomplished improvement through actions.
  • Saved company $Amount per month in type costs.
  • Updated and maintained company database to reflect current and accurate client records for more than Number accounts.
  • Managed name area.
  • Positioned as key team member to transfer Number Data type from hard copy into new digital database.
  • Increased office productivity Number% by implementing numerous process improvements.
  • Responded to over Number customer inquiries each day.
  • Recognized by customers and Job Title for expedient and effective service.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Issue which led to Results.
  • Collaborated with team of Number in the development of Project name.
  • Achieved Result by completing Task with accuracy and efficiency.

Affiliations

  • Association for Computing Machinery
  • American Marketing Association
  • American Medical Informatics Association

Software

Microsoft

Certification

Food Handler

Timeline

Receptionist

Solaris HealthCare
10.2022 - Current

PBX Hotel Operator

Tradewinds Hotel
05.2017 - 12.2018

Food Handler

03-2016

[Area of certification] Training - [Timeframe]

03-2016

Line Cook

The Villages Charter School
09.2013 - 05.2017

Yes - English Education

Charlestown High School
09.1990 - 05.1994
Kelly SewardReceptionist