Kelly Shulk
Sommelier
Noblesville,IN
Summary
Expert Sommelier with strong track record of success in running efficient and profitable operations. Equipped with necessary abilities and knowledge to revitalize business and increase market share with proven strategies and innovative mindset focused on effective promotion and customer relations. Superior knowledge of wine harvesting, wine making, cellaring, origins and appellations.
Overview
15
15
years of professional experience
1
1
Certification
42
42
years of post-secondary education
Work History
Wine Manager
21st Amendment Wine And Spirits
12.2019 - 07.2023
- Managed wine inventory to maintain optimal levels for efficient purchasing and stock rotation.
- Increased wine sales by developing and implementing effective marketing strategies.
- Set up wine tastings to bring in business and promote special offerings.
- Oversaw the maintenance of optimal cellar conditions, ensuring proper storage temperatures and humidity levels for various types of wines.
- Created visually appealing wine displays to showcase premium offerings and attract customer interest.
- Trained staff on wines to maximize revenue and maintain stellar reputation for service.
Wine Specialist
Tasteful Times
04.2015 - 12.2019
- Implemented new promotional strategies, dramatically increasing business.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with wines, taking action to correct any problems.
- Shared knowledge of wines, enabling customers to make personal decisions based on taste and interest.
- Stayed current on industry trends, attending trade shows and tasting events to continually expand product knowledge and expertise.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked closely with store management in creating targeted promotions and incentives that drove sales growth while maintaining profitability.
Kroger
Wine Manager
06.2014 - 04.2015
- Passionate about learning and committed to continual improvement.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
Skills
- Calendar and Scheduling Software
- Staff Training and Development
- Database Interface and Query Software
- Budget Administration
- Marketing
- Scheduling Staff
- Wine Procurement Strategies
- Wine Tasting Expertise
- Quality Control
- Cost controls
- Customer service background
- Wine pairing proficiency
Certification
WSETIII
Education
Bachelor of Arts - Public Relations And Communications
Lewis University
Romeoville, IL 05.1982 - 06.2024
Timeline
Wine Manager
21st Amendment Wine And Spirits
12.2019 - 07.2023
Wine Specialist
Tasteful Times
04.2015 - 12.2019
Kroger
Wine Manager
06.2014 - 04.2015
Bachelor of Arts - Public Relations And Communications
Lewis University
05.1982 - 06.2024
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