Kelly Siegwart
Sault Ste. Marie,MI
Overview
9
9
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Sault Tribe Of Chippewa Indians
Sault Ste. Marie, MI
01.2026 - Current
- Cleaned and maintained guest rooms, ensuring adherence to high standards of cleanliness and presentation.
- Inspected room conditions and reported maintenance issues promptly to enhance guest satisfaction.
- Managed inventory of cleaning supplies, optimizing usage while maintaining stock levels for operational efficiency.
- Collaborated with team members to streamline cleaning processes, reducing turnaround time between guest check-ins.
- Implemented feedback mechanisms to continuously improve service delivery and address guest concerns effectively.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Patient Service Specialist
MyMichigan
Sault Ste. Marie, MI
12.2024 - Current
- Managed email correspondence by responding to inquiries promptly and professionally
- Scheduled and coordinated patient appointments, ensuring efficient use of physician's time
- Answered phone calls, screened and directed inquiries to appropriate personnel, providing excellent customer service
- Verified insurance information for patients, ensuring accurate billing and reimbursement processes
- Coordinated referrals to specialists or diagnostic facilities as requested by physicians or healthcare providers
- Managed incoming/outgoing mail distribution within the office to ensure timely delivery of important documents
- Maintained a clean and organized reception area to create a welcoming environment for patients and visitors alike
- Collaborated effectively with interdisciplinary teams including nurses, doctors, technicians to provide comprehensive care
- Updated patient demographic information regularly to maintain accurate records in compliance with legal requirements
- Assisted in training new staff members on office procedures including appointment scheduling systems
- Responded promptly to urgent requests from patients or healthcare providers while prioritizing tasks efficiently
- Assisted in the coordination of patient referrals for diagnostic tests or consultations with specialists
- Maintained strict confidentiality regarding patient information in accordance with HIPAA regulations
Cashier/Customer Service
Walmart
Sault Sainte Marie, MI
05.2019 - 06.2021
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
Photo Lab Technician
Walmart
Sault Sainte Marie, MI
05.2019 - 12.2019
- Packaged printed photos for customers
- Cleaned printers and kiosk machines
- Changed ink in printers when they ran low
- Counted inventory and made a list for orders of what was low
- Called customers to remind them of photos if they hadn't picked them up after a period of time
Cashier
Midjim Convenience Store
Sault Sainte Marie, MI
07.2017 - 10.2017
- Ensured that each customer received outstanding service by providing a friendly environment, which included
- Greeting and acknowledging every customer, maintaining outstanding standards, and solid product knowledge
- Made sure that the cooler/freezer was stocked at the end of my shift
- Performed certain cleaning duties depending on what was assigned to my shift
- Closed the store at the end of the night
Community Support Aide
Meridian Heights
Sault Sainte Marie, MI
05.2017 - 10.2017
- Provide high standard of care to individuals with behavioral disabilities.
- Transport patients to doctors' appointments and obtain documentation from physicians.
- Filled in patients charts at the end of my shift
Housekeeper
Days Inn
Sault Sainte Marie, MI
04.2017 - 04.2017
- Cleaned guest rooms as assigned, including making beds, cleaning bathrooms, dusting and vacuuming.
- Changed and replenished bed linens, towels and guest amenities, as needed.
- Prioritized and organized work and followed through to ensure duties were accomplished.
Education
Diploma - General Studies, Healthcare, Business management
Sault Area High School
Sault Sainte Marie, MI05-2006
Skills
- Oversaw comprehensive toddler care, ensuring safety and developmental support
- Executed cashiering operations with precision and efficiency
- Demonstrated exceptional organizational skills to streamline project workflows
- Oversaw housekeeping operations, ensuring cleanliness and organization of facilities
- Operated cash register efficiently to process customer transactions Assisted customers with inquiries and provided support during checkout Maintained accurate cash drawer and balanced transactions at end of shifts
- Oversaw comprehensive infant care, ensuring safety and developmental support
- Executed typing tasks with precision and efficiency over a two-year period
- Supervised and engaged children in educational and recreational activities
- Administered Windows operating systems to ensure optimal performance and security
- Assisted in typing documents and reports for team projects Supported colleagues by maintaining accurate records and files Contributed to efficient communication through timely document preparation
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently
- Executed medication administration protocols to ensure patient safety and compliance
- Assisted children with daily activities and learning tasks Supported development of social skills through interactive play Maintained a safe and nurturing environment for all children
- Provided compassionate care and support to individuals, ensuring their physical and emotional well-being
Certification
- Driver's License
- CNA
- CPR Certification
- CPR/First Aid
Languages
English - Expert
Section name
Authorized to work in the US for any employer
Timeline
Housekeeping Room Attendant
Sault Tribe Of Chippewa Indians
01.2026 - Current
Patient Service Specialist
MyMichigan
12.2024 - Current
Cashier/Customer Service
Walmart
05.2019 - 06.2021
Photo Lab Technician
Walmart
05.2019 - 12.2019
Cashier
Midjim Convenience Store
07.2017 - 10.2017
Community Support Aide
Meridian Heights
05.2017 - 10.2017
Housekeeper
Days Inn
04.2017 - 04.2017
Diploma - General Studies, Healthcare, Business management
Sault Area High School