Kelly Small
Reno,NV
Summary
Diligent professional with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
28
28
years of professional experience
Work History
Office Assistant
Crazy Tooth Studio
09.2022 - Current
- Assist with management of the office environment and day-to-day operations.
- Maintain confidentiality in handling sensitive information while performing administrative tasks.
- Duties include: picking up lunch for employees, shopping for office supplies, and assisting with coordinating special events.
Public Safety Dispatcher/9-1-1 Operator
City of Reno
03.1997 - 05.2022
- Maintain accuracy and confidentiality of information in fast paced and high stress work environment.
- Actively train new employees individually or in a group setting by creating and implementing training plans and programs and complete daily documentation.
- Supervise and schedule employees in daily operations.
- Member of Peer Support group to assist coworkers with processing emotions of stressful events.
Education
Master's of Human Services - Counseling - General
Liberty University
Lynchburg, VA08.2024
Certificate - Supervisory Management
University of Nevada, Reno
Reno, NV05.2017
Skills
- Crisis Intervention
- Supervision of people & events
- Customer service/people skills
- Effective written & verbal communication
- Microsoft Office & Google Suite
- PC/Apple/Mac products
Timeline
Office Assistant
Crazy Tooth Studio
09.2022 - Current
Public Safety Dispatcher/9-1-1 Operator
City of Reno
03.1997 - 05.2022
Certificate - Supervisory Management
University of Nevada, Reno
Master's of Human Services - Counseling - General
Liberty University
Certification
- CPR/AED Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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