Summary
Overview
Work History
Education
Skills
Timeline
Certification
Work Availability
11
Kelly Small

Kelly Small

Reno,NV

Summary

Diligent professional with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Overview

28
28
years of professional experience

Work History

Office Assistant

Crazy Tooth Studio
09.2022 - Current
  • Assist with management of the office environment and day-to-day operations.
  • Maintain confidentiality in handling sensitive information while performing administrative tasks.
  • Duties include: picking up lunch for employees, shopping for office supplies, and assisting with coordinating special events.

Public Safety Dispatcher/9-1-1 Operator

City of Reno
03.1997 - 05.2022
  • Maintain accuracy and confidentiality of information in fast paced and high stress work environment.
  • Actively train new employees individually or in a group setting by creating and implementing training plans and programs and complete daily documentation.
  • Supervise and schedule employees in daily operations.
  • Member of Peer Support group to assist coworkers with processing emotions of stressful events.

Education

Master's of Human Services - Counseling - General

Liberty University
Lynchburg, VA
08.2024

Certificate - Supervisory Management

University of Nevada, Reno
Reno, NV
05.2017

Skills

  • Crisis Intervention
  • Supervision of people & events
  • Customer service/people skills
  • Effective written & verbal communication
  • Microsoft Office & Google Suite
  • PC/Apple/Mac products

Timeline

Office Assistant

Crazy Tooth Studio
09.2022 - Current

Public Safety Dispatcher/9-1-1 Operator

City of Reno
03.1997 - 05.2022

Certificate - Supervisory Management

University of Nevada, Reno

Master's of Human Services - Counseling - General

Liberty University

Certification

  • CPR/AED Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Kelly Small