Kelly Smoke
Spokane,WA
Overview
28
28
years of professional experience
Work History
Bartender/ Server
The Spokane Club
Spokane, WA
11.2021 - Current
- Crafted signature cocktails and beverages, enhancing guest experience through creativity and skill.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Provided exceptional customer service, building rapport with patrons to foster loyalty.
- Trained new staff on bartending techniques and club standards for consistency in service.
Server/ Bartender
SPENCER'S For Steaks & Chops
Spokane, WA
01.2016 - 11.2021
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Coordinated table assignments to optimize guest flow and reduce wait times.
- Trained and mentored new staff on service standards and company policies.
- Managed customer inquiries and resolved issues to enhance satisfaction levels.
Catering Captain
The Spokane Club
Spokane, WA
01.2010 - 01.2016
- Supervised event setup and breakdown, ensuring timely execution of catering services.
- Coordinated with kitchen staff to guarantee quality and presentation of food offerings.
- Trained and mentored junior staff on service standards and customer engagement techniques.
- Streamlined workflow processes to enhance efficiency during high-volume events.
Timeline
Bartender/ Server
The Spokane Club
11.2021 - Current
Server/ Bartender
SPENCER'S For Steaks & Chops
01.2016 - 11.2021
Catering Captain
The Spokane Club
01.2010 - 01.2016