Detail-oriented administrative professional skilled in communication, data management, and confidentiality. Proven ability to support onboarding processes and coordinate training sessions, ensuring smooth operations and positive employee experiences.
Overview
9
9
years of professional experience
5
5
Certifications
Work History
Administrative Asst
Ontrac Security, LLC
Nashville, TN
12.2024 - Current
Prepared onboarding materials to facilitate smooth integration of new employees.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Handled confidential documents in an organized fashion according to established protocol.
Composed letters, memos, reports, emails, and presentations for management staff.
Processed payroll data using company software, ensuring timely and accurate employee payments.
Verified accuracy of employee hours and deductions prior to payroll submission.
Responded to employee inquiries regarding payroll discrepancies and adjustments.
Training Coordinator
Tri Imaging Solutions
Madison, TN
01.2021 - 06.2022
Managed scheduling and logistics for all training events and sessions.
Managed training calendars to inform participants of upcoming training session topics and dates.
Updated and managed office supplies inventory regularly.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Created travel arrangements and distributed travel details to appropriate personnel.
Receptionist
The Waterford (now Kempton of Hermitage)
Hermitage, TN
07.2018 - 06.2019
Greeted visitors and directed them to appropriate staff members.
Managed multi-line phone system, ensuring prompt resolution of inquiries.
Assisted with administrative tasks, including filing and data entry.
Provided comprehensive administrative support to staff, including document preparation and organization.
Cultivated positive relationships with clients and families to enhance engagement and satisfaction.
Provided companionship and emotional support to enhance client well-being.
Assisted clients with daily living activities and personal care routines.
Managed food and drink orders efficiently for timely delivery.
Kept dining area and tables clean and organized for guests.
Administrative Assistant
Community Health Systems (Contract)
Franklin, TN
06.2017 - 04.2018
Managed scheduling for team meetings and appointments with 17 hospitals, ensuring optimal meeting times and availability.
Coordinated travel arrangements and itineraries for staff, streamlining travel processes and enhancing travel experiences.
Created travel arrangements and distributed travel details to appropriate personnel.
Analyzed travel and expense reports for accuracy and compliance with company policies.
Assisted with preparation of reports and presentations.
Facilitated communication between departments, improving collaboration and information flow within the organization.
Administrative Asst/Medical Asst/Peer Support Specialist at Exodus Clinical Counseling ServicesAdministrative Asst/Medical Asst/Peer Support Specialist at Exodus Clinical Counseling Services