KELLY SULOCK
SOUTHAMPTON,PA
Summary
District Manager with over 19 years of extensive expertise in strategic planning and team leadership within the retail sector, particularly in HR compliance and employee engagement. Adept at utilizing data-driven strategies to optimize operations and drive business growth, while ensuring alignment with healthcare regulations and labor laws. Committed to fostering a collaborative work environment and advancing innovative HR practices to enhance overall store performance and employee relations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
District Manager
Walgreens
New Jersey
06.2021 - Current
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Led adoption of new technology platforms to streamline reporting and inventory management.
- Implemented new product launches effectively, ensuring staff were well-trained and inventory was strategically managed.
- Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Store Manager
Walgreens
Philadelphia
06.2006 - 06.2021
- Championed store management, promoting discipline and continuous learning
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Demonstrated analytical skills in managing retail functions, ensuring prompt service delivery
- Implemented innovative strategies to streamline store operations, emphasizing reliability
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
Bachelor of Science - Accounting And Finance
La Salle University
Philadelphia, PA05.2005
Skills
- HR Compliance
- Payroll Management
- Labor Law
- Employee Relations
- Performance Management
- Strategic Planning
- Employee Engagement
- Conflict Resolution
- Project Management
- Recruiting and hiring
- Leadership skills
Certification
PHR Certification
Timeline
District Manager
Walgreens
06.2021 - Current
Store Manager
Walgreens
06.2006 - 06.2021
Bachelor of Science - Accounting And Finance
La Salle University