Summary
Overview
Work History
Education
Skills
Professional Training And Skills
Timeline
StoreManager

Kelly Throne

Osseo,MN

Summary

Dedicated and compassionate Program Director with over 17 years of Human Services experience, committed to enhancing the health and well-being of individuals with mental and developmental disabilities. Proven track record of assisting individuals to thrive within their communities to reach their full potential.

Overview

18
18
years of professional experience

Work History

Director of Resident Navigation

Havenwood of Minnetonka
Minnetonka, MN
12.2024 - 03.2025
  • Advocated for residents' well-being by assessing physical, emotional, and social needs, recommending services, and coordinating personalized support resources
  • Facilitated care conferences with families to ensure seamless transitions across levels of care for residents with evolving needs
  • Prepared and executed accurate and compliant lease agreements for new residents
  • Supported staff scheduling, training, and compliance efforts to maintain quality service standards

Program Director

REM Hennepin
Brooklyn Park, MN
09.2015 - 06.2024
  • Managed cases for up to 20 individuals with mental and developmental disabilities
  • Supervised up to 10 Direct Care Professionals, including hiring, support and training, scheduling, processing timecards and conducting performance reviews
  • Completed and maintained 245D licensing paperwork, case notes and billing; conducted interdisciplinary team meetings
  • Led the transition of a 4-person group home from a previous owner to our company, including conducting client intakes, hiring and training staff on new policies and procedures and providing direct care when needed

Program Coordinator

REM Hennepin
Brooklyn Park, MN
09.2012 - 09.2015
  • Taught life skills to individuals with disabilities living independently in the community
  • Assisted individuals with disabilities in their medical care by providing transportation, advocacy and scheduling follow-up care
  • Provided DHS Housing Stabilization Services to those with housing instability

Recovery Coach

Wayside House
Saint Louis Park, MN
07.2011 - 07.2012
  • Conducted new client orientation, administered medications and charted progress notes
  • Assisted clients in finding recovery support meetings, sponsors and other resources
  • Organized and facilitated recovery support meetings within the treatment center
  • Supported clients through treatment and aftercare in their recovery process

Credential Coordinator

United Health Group
Bloomington, MN
02.2007 - 10.2010
  • Processed credentialing applications and verified clinician credentials
  • Entered data in the Facets system and determined fee schedules
  • Sorted and updated licenses, PLI and DEA information

Education

Osseo Senior High
Osseo, MN

Skills

  • Microsoft Office Suite
  • UKG
  • IServe
  • Yardi
  • Dayforce
  • Salesforce
  • Facets

Professional Training And Skills

  • 245D Designated Coordinator
  • First Aid/AED/CPR Instructor- American Heart Association Heartsaver (former)
  • Recovery Coach- Minnesota Recovery Connection Recovery Coach Academy (former)
  • Housing Stabilization Services Provider (former)
  • Proficient in Microsoft Office Suite, UKG, iServe, Yardi, Dayforce, Salesforce, Facets

Timeline

Director of Resident Navigation

Havenwood of Minnetonka
12.2024 - 03.2025

Program Director

REM Hennepin
09.2015 - 06.2024

Program Coordinator

REM Hennepin
09.2012 - 09.2015

Recovery Coach

Wayside House
07.2011 - 07.2012

Credential Coordinator

United Health Group
02.2007 - 10.2010

Osseo Senior High

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Kelly Throne