Kelly Vaughn
St. Mary's,GA
Summary
Devoted healthcare aide with experience and a proven knowledge of assisted living, continuity of care, and patient safety. Reliable and driven with commendable time management and prioritization abilities. I have a wide set of skills and am looking to expand my abilities with your company in childcare.
Overview
9
9
years of professional experience
Work History
Patient Access Service Representative
Baptist Medical Center Nassau
Fernandina Beach, FL
01.2022 - Current
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Personal Care Assistant (PCA)
First Light Home Care
Brunswick
08.2021 - 12.2021
- Provides ongoing compassionate patient care for each client, improving patient outlook and daily living
- Aides with mobility and independence for individuals and continually monitores safety
- Observes patients for changes in physical, emotional, mental or behavioral conditions and injuries
- Creates safe and positive living conditions for clients by communicating with family and other staff about concerns or challenges
- Transports patients to medical, dental, and personal care appointments
- Maintaines a clean and well- organized environment for client happiness and safety.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Residential Living Assistant (RLA)
Care Centers of Nassau
Fernandina Beach, FL
01.2021 - 07.2021
- Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents
- Maintianed behavior management checklist and recorded daily data
- Monitored client behaviors and emotional states, reporting concerns to supervisor and documenting information in files
- Assisted with support services and coordinated activities and resident programming
- Organized games and other activities to engage clients and offer mental stimulation
- Motivated clients to participate in new activities to broaden skills
- Transported clients to recreational and leisure activities
- Dressed, groomed, and fed patients with limited physical abilities to support basic needs.
Softlines Team Member
Target
New London, CT
03.2016 - 05.2017
- Handled multiple responsibilities simultaneously while providing exceptional customer service
- Attended to customers requests, while managing the fitting room
- Responsible for answering incoming calls and redirecting to proper department
- Experienced in training new employees.
Education
Nursing Prerequisites -
FLORIDA STATE COLLEGE AT JACKSONVILLE
Jacksonville, FLHigh School Diploma -
RIVERDALE HIGH SCHOOL
Fort Myers, FL06.2009
Skills
- First Aid and CPR
- Client Documentation
- Behavior Redirection
- Vital Signs
- ADL's
- Customer Service
- Compassionate Client Care
- Certified Nursing Assistant Certificate
- Trauma informed training
- Patient
- Stability
- Insurance Verification
- Appointment Scheduling
- Multitasking and Organization
- Team Collaboration
- HIPAA Compliance
- Money Handling
- Patient check-in
- Registration and Admissions
- Phone and Email Etiquette
- Flexible Schedule
- Patient Registration
Timeline
Patient Access Service Representative
Baptist Medical Center Nassau
01.2022 - Current
Personal Care Assistant (PCA)
First Light Home Care
08.2021 - 12.2021
Residential Living Assistant (RLA)
Care Centers of Nassau
01.2021 - 07.2021
Softlines Team Member
Target
03.2016 - 05.2017
Nursing Prerequisites -
FLORIDA STATE COLLEGE AT JACKSONVILLE
High School Diploma -
RIVERDALE HIGH SCHOOL