Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelly Vernon

Rockford,MI

Summary

Driven CMA with a proven track record at U of M Health West, excelling in patient-focused care and HIPAA compliance. Skilled in phlebotomy and providing compassionate support, significantly enhancing patient satisfaction. Demonstrates exceptional ability in maintaining confidentiality and managing patient flow, ensuring efficient and empathetic healthcare delivery. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 18 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Reliable Medical Support professional with 20 years of experience in medical office environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Overview

18
18
years of professional experience
1
1
Certification

Work History

CMA

U of M Health West
01.2007 - 09.2024


  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared lab specimens for diagnostic evaluation.

Education

Cma - Medical

Ross Medical Education Center
Brighton, MI
10.2007

Skills

  • Direct Patient Care
  • HIPAA Compliance
  • Patient-focused care
  • Compassionate
  • Maintaining confidentiality
  • Electronic Health Records
  • Specimens collection and processing
  • Clinical Documentation
  • Vital Sign Monitoring
  • Compassionate caregiver
  • CPR
  • Sterilization techniques
  • Adaptable
  • Patient Scheduling
  • Patient Assessments
  • Immunization Administration
  • Data Entry
  • Medical Terminology
  • Phlebotomy
  • Companionship and emotional support
  • Patient Flow Management
  • Complex Problem-Solving
  • Medical Procedures
  • Procedure Assistance
  • Medical terminology knowledge
  • OB/GYN procedures

Certification

Cma

Timeline

CMA

U of M Health West
01.2007 - 09.2024

Cma - Medical

Ross Medical Education Center
Kelly Vernon