KELLY VIDMER
Boerne,TX
Summary
Accomplished retail manager with expertise in overseeing operations and building high-performing teams. Proven skills in attention to detail, initiative implementation, and task management. Experienced in developing training programs and executing strategies that enhance performance, drive operational efficiency, and ensure compliance.
Overview
8
8
years of professional experience
Work History
Senior Store Manager
Mattress Firm
10.2020 - 09.2022
- Implemented loss prevention procedures to minimize shrinkage and ensure asset protection.
- Performed regular audits of store operations to identify areas for improvement.
- Maintained accurate records of all daily transactions including sales receipts, discounts, returns.
- - Developed and executed onboarding training and new hire curriculum with district managers and vendor partners, aligning with regional objectives to capitalize on business opportunities.
- - Facilitated training events and product rollouts to clearly communicate product promotions and new launches.
- Led daily store operations and ensured adherence to company policies.
Area Manager
Mattress Firm
03.2017 - 01.2020
- - Oversaw five store locations, prioritizing store visit results to identify opportunities that increased sales and drove company initiatives.
- - Collaborated with cross-functional teams to align strategic initiatives, providing updates on sales performance and key performance indicators to drive informed decision-making.
- - Utilized sales activity reporting tools to track expenses and forecast sales performance, enabling proactive adjustments to meet business objectives.
Store Manager
Mattress Firm
Bandera Pointe
03.2015 - 01.2017
- - Trained and mentored new hires to reinforce customer-focused mindset and foster trusted relationships with district managers and vendor partners.
- - Coordinated training sessions with bedding representatives to share best practices, enhancing in-store sales performance.
- Managed daily store operations and ensured consistent customer satisfaction.
- Trained and developed staff on sales strategies and product knowledge.
- Oversaw inventory management and maintained stock levels for optimal performance.
Education
Bachelor of Arts - Political Science
University of Texas at San Antonio
01-2010
Skills
- Presentation Sales Relationship Customer Focus
- Retail operations
- Retail analytics
- Operational efficiency
- Compliance management
- Training management
Timeline
Senior Store Manager
Mattress Firm
10.2020 - 09.2022
Area Manager
Mattress Firm
03.2017 - 01.2020
Store Manager
Mattress Firm
03.2015 - 01.2017
Bachelor of Arts - Political Science
University of Texas at San Antonio