Kelly Wink
Phoenix,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
36
36
years of professional experience
Work History
Flight Attendant
Southwest Airlines
Phoenix, AZ
02.1988 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
Education
Bachelor of Arts - Strategic Leadership, W/Minor in Business Admin
Northern Arizona Univerisity
Flagstaff, Arizona05.2024
Skills
1 The ability to assign tasks to others and trust them to complete them
2 The ability to adjust to changing requirements, circumstances, and strategies
3 The ability to work with others and accomplish team goals
4 The ability to plan and complete responsibilities using an organized system
Timeline
Flight Attendant
Southwest Airlines
02.1988 - Current
Bachelor of Arts - Strategic Leadership, W/Minor in Business Admin
Northern Arizona Univerisity