Kelly Zemina
Plymouth,MA
Summary
Highly-motivated with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Training and Development /Scheduling Coordinator
Anchor Advisory Services
Plymouth, MA
02.2017 - Current
- Developed and implemented training programs to meet organizational needs.
- Conducted assessments of existing training programs, identified areas for improvement and created strategies for implementation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized meetings, conference calls and video conferences for financial wholesalers.
- Assisted in establishing and maintaining wholesaler and client relationships.
- Updated reports and daily logs for management use and permanent files.
- Approached clients and engaged in conversation through use of effective interpersonal and people skills.
After-School Site Coordinator
YMCA
Plymouth, MA
02.2014 - 01.2017
- Implemented a rewards system to motivate students to reach their goals.
- Conducted regular meetings with staff members to discuss changes or updates needed within the program.
- Organized and coordinated after-school activities for students of varying ages.
- Developed and implemented policies and procedures for the after-school program.
- Maintained accurate records of attendance, progress reports, evaluations, assessments.
Education
Aesthetician
Spa Tech Institute - Plymouth
Plymouth, MA05-2011
High School Diploma -
Plymouth South High School
Plymouth, MA06-2010
Some College (No Degree) -
Cape Cod Community College
West Barnstable, MASkills
- Organizational Development
- Leadership Development
- Mentoring abilities
- Training delivery
- Customer Service
- Active Listening
- Interpersonal Communication
- Organizational Skills
- Appointment Scheduling
Affiliations
- Taking my boat out on my pond with friends in the summer.
- Going to concerts or checking out new restaurants.
- Traveling.
- Taking new classes such as paint nights or any arts & crafts class.
- Enjoying time with friends and family.
Certification
- CNA (certified Nursing Assistant) 2012
- Licensed Aesthetician 2011
References
References available upon request.
Timeline
Director of Training and Development /Scheduling Coordinator
Anchor Advisory Services
02.2017 - Current
After-School Site Coordinator
YMCA
02.2014 - 01.2017
Aesthetician
Spa Tech Institute - Plymouth
High School Diploma -
Plymouth South High School
Some College (No Degree) -
Cape Cod Community College
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