Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Generic

Kelly A. Lewis

Lynn,MA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

23
23
years of professional experience

Work History

Registrar

Winchester Hospital
09.2006 - Current
  • Process registrations with attention to compliance with operational policies and HIIPA standards.
  • Exceed department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
  • Issue receipts and complete cash balance sheets in specified areas.
  • Volunteer to help with special projects of varying degrees of complexity.
  • Answer and manage incoming and outgoing calls while recording accurate messages for distribution to office staff
  • Greet every guest with personable approach and provided knowledgeable service
  • Verify paperwork accuracy and check for completion prior to processing

Associate Supervisor

Harvard Vanguard Medical Associates
12.2000 - 03.2020
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Maintained compliance with company policies, objectives, and communication goals
  • Achieved results by working with staff to meet established targets
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Monitored workflow to improve employee time management and increase productivity
  • Evaluated employee performance and conveyed constructive feedback to improve skills
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement

Education

High School Diploma -

Medford High School
Medford, MA
06.1991

Skills

  • Critical Thinking
  • Dependable and Responsible
  • Epic Software Proficiency
  • Teamwork and Collaboration
  • Office administration
  • Scheduling
  • Relationship building
  • Epic Super User
  • Approving Activities
  • Team Monitoring
  • Overseeing Daily Activities

Timeline

Registrar

Winchester Hospital
09.2006 - Current

Associate Supervisor

Harvard Vanguard Medical Associates
12.2000 - 03.2020

High School Diploma -

Medford High School

Accomplishments

  • Aspire graduate
  • Diamond Award recipient
  • Raising the Bar certificate
  • Care Improvement certificate

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Kelly A. Lewis