Kelly Jimenez
Paterson,NJ
Summary
An intellectual individual seeking to secure a long-term career within the company to contribute to its objectives and common goal through my experience, skills, and knowledge.
Overview
8
8
years of professional experience
Work History
Patient Support Specialist
Connective RX
05.2023 - 10.2023
- Answered calls and supported patients
- Assisted Healthcare Providers with claims
- Answered questions regarding patient eligibility
- Assisted patients with any inquiries regarding bills
- Managed inbound and outbound calls while maintaining adherence
Customer Service Rep
Seacoast Bank
04.2020 - 07.2021
- Opened and closed accounts
- Processed debit card disputes
- Assisted with online banking
- Assisted customers with fraudulent activity in their accounts
Teller II
McCoy Federal Credit Union
01.2018 - 03.2020
- Balanced cash drawer daily
- Processed deposits, withdrawals, checks & cash advances
- Daily Vault & ATM balancing
- Trained news hires
- Audited tellers
Visual Support Specialist
Aeropostale
08.2015 - 01.2018
- Cash Handling
- Created Customer Rapport
- Set Up Visual Representations
- Merchandising
Education
Associate of Science -
Bergen County Community College
Paramus, NJ05.2026
High School Diploma -
John F Kennedy High School
Paterson, NJ06.2016
Skills
- Excel Proficient
- Active Listening
- Problem Solving
- Time Management
- Multitasking
- Decision Making
Timeline
Patient Support Specialist
Connective RX
05.2023 - 10.2023
Customer Service Rep
Seacoast Bank
04.2020 - 07.2021
Teller II
McCoy Federal Credit Union
01.2018 - 03.2020
Visual Support Specialist
Aeropostale
08.2015 - 01.2018
Associate of Science -
Bergen County Community College
High School Diploma -
John F Kennedy High School
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