Kelly Raye Zehm
Felton,CA
Summary
Skilled bus driver with experience in both transit and intercity routes. Known for maintaining safety standards, punctuality, and efficient route management. Possess strong communication skills, ability to handle diverse passenger needs, and adept at navigation and time management. Contributed to increased rider satisfaction through proactive service and adherence to schedules.
Overview
11
11
years of professional experience
Work History
Transit Bus Operator
Santa Cruz Metropolitan Transit District
Santa Cruz, CA
05.2023 - Current
- Maintained safe driving habits to protect property and general public on roadways.
- Maintained professional demeanor when dealing with difficult customers or situations.
Head Bookkeeper
Safeway
Felton, CA
04.2020 - 04.2023
- Performed account reconciliations on a regular basis to ensure accuracy of information in the books of record.
- Received and recorded cash, checks and transfers.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Coordinated audits by external auditors as necessary and provided requested documentation in a timely manner.
Waitstaff
Heavenly Road Side Cafe
Scotts Valley, CA
04.2014 - 04.2023
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Education
GED -
Santa Cruz High
Santa Cruz, CA08-1986
Some College (No Degree) - Social Services
Cabrillo College
Aptos, CASkills
- Safety regulations
- Customer service
- Interpersonal skills
- Conflict resolution
- Problem solving
- Record keeping
Timeline
Transit Bus Operator
Santa Cruz Metropolitan Transit District
05.2023 - Current
Head Bookkeeper
Safeway
04.2020 - 04.2023
Waitstaff
Heavenly Road Side Cafe
04.2014 - 04.2023
GED -
Santa Cruz High
Some College (No Degree) - Social Services
Cabrillo College
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