Ruqaiyyah Vance
Cedar Park,TX
Summary
Reliable Transit Bus Operator known for high productivity and efficiency in task completion. Specialize in safe driving practices, customer service excellence, and route optimization. Excel at time management, communication, and adaptability, ensuring smooth operations and positive passenger experiences.
Overview
11
11
years of professional experience
Work History
Transit Bus Operator
Capital Metro
Austin , TX
11.2017 - Current
- Responded to customer inquiries regarding routes, schedules, and transfers.
- Kept an eye out for suspicious activity or unattended items on board the bus.
- Computed fares accurately using onboard ticket machines or cash payments.
- Resolved conflicts between passengers in a professional manner when necessary.
- Reported any mechanical problems or incidents that occurred during transit operations.
- Maintained a clean interior of the bus by sweeping and removing debris between runs.
- Monitored passengers to ensure they followed safety regulations and paid fares.
- Assisted passengers with mobility devices in boarding and disembarking safely.
- Delivered announcements over the public address system regarding route changes or delays.
- Completed daily paperwork such as log books, maintenance reports, incident reports.
- Stayed current on local events and activities affecting transit services in the area.
- Made sure wheelchair lifts were functioning properly before each trip began.
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Adhered to all traffic laws including speed limits, stop signs, signals.
- Provided assistance to elderly or disabled passengers with their transportation needs.
- Managed time effectively by arriving at stops on schedule according to route times.
- Assisted customers in locating information about destinations or connecting routes.
- Maintained professional demeanor when dealing with difficult customers or situations.
- Reported major accidents, emergencies and suspicious incidents to supervisors.
- Deescalated verbal altercations and fights between passengers.
School Bus Driver
Killeen ISD
Killeen , Texas
07.2014 - 11.2017
- Promoted good public relations by responding courteously to inquiries from parents or members of the community.
- Communicated effectively with parents regarding student transportation issues.
- Assisted with loading and unloading of passengers as needed.
- Monitored student behavior on the bus and enforced rules consistently.
- Ensured compliance with state and federal transportation regulations.
- Reported student behavior incidents promptly to the appropriate personnel.
- Attended staff meetings and training sessions regularly for professional development purposes.
- Provided helpful directions and assistance to students during their ride.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Performed pre-trip inspections of the bus according to established procedures.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Managed time efficiently so that routes are completed within allotted timespan.
- Responded quickly in emergency situations by taking appropriate actions.
- Ensured safety of students by following all traffic laws and regulations.
- Maintained order and discipline on bus to prevent accidents or injuries.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Reported accidents and completed required reports.
- Performed pre-trip inspection and mechanical checks before scheduled run.
Education
High School Diploma -
Paul Roberson
Chicago, IL06-1997
Skills
- Safety regulations
- Pre-trip inspections
- Customer service
- Time management
- Public transportation knowledge
- Emergency response
- Passenger assistance
- Traffic law compliance
- Record keeping
- Bus cleaning
- Safe driving
- Vehicle inspection
- Defensive driving
- Inclement weather driving
- Route navigation
- Emergency procedures
- Accident reporting
- Schedule adherence
- Wheelchair securement
- Road safety compliance
- Clean driving record
- Cleanliness standards
- Passenger transportation
- Scheduling flexibility
- Dependable and trustworthy
- Teamwork
- Commercial drivers license CDL
- Multitasking
- Valid Driver's license
- Problem-solving abilities
- Complaint and conflict resolution
Timeline
Transit Bus Operator
Capital Metro
11.2017 - Current
School Bus Driver
Killeen ISD
07.2014 - 11.2017
High School Diploma -
Paul Roberson