Kelly Zee Chi
Greenbelt,MD
Summary
Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.
Overview
1
1
year of professional experience
Work History
Customer Service Agent
Santa Lucia
Douala Cameroon , Douala
11.2022 - 08.2023
Greet customers,
- Assisted customers with inquiries regarding products and services through phone, email, and chat.
- Maintained a high level of customer satisfaction by providing accurate and helpful responses.
Education
Higher National Diploma - Nursing
St Jude Higher Institute of Biomedical Science
Douala, Cameroon 10.2023
Skills
- Case Management
- Information Verification
- Call Control
- Inbound Customer Service
- Customer Complaint Resolution
- Order Placement
Timeline
Customer Service Agent
Santa Lucia
11.2022 - 08.2023
Higher National Diploma - Nursing
St Jude Higher Institute of Biomedical Science
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