Kelsea Arabia
New Kensington,PA
Summary
Adept at multitasking and guest engagement, I excelled at Primanti Bros, managing multiple tables with high efficiency and ensuring customer satisfaction. My tenure with the Pennsylvania Army National Guard honed my strong work ethic and reliability, significantly enhancing team collaboration and compliance with regulations. Skilled in cash handling and possessing a high energy level, I consistently contribute to positive guest experiences and operational success.
Overview
5
5
years of professional experience
Work History
Server
Primanti Bros
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Human Resources Specialist
Pennsylvania Army National Guard
11.2019 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
Deployment
10.2022 - 08.2023
Deployed with the Pennsylvania National Guard
Server
Burrell Inn
06.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
Bachelor of Science - Human Resources Management
Indiana University of Pennsylvania
Indiana, PA05.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Order Accuracy
- Beverage Preparation
- Team Player
- Reliable and Responsible
- Adaptable and Flexible
- Multitasking Abilities
- High Energy and Stamina
Timeline
Server
Primanti Bros
09.2023 - Current
Deployment
10.2022 - 08.2023
Server
Burrell Inn
06.2022 - 09.2022
Human Resources Specialist
Pennsylvania Army National Guard
11.2019 - Current
Bachelor of Science - Human Resources Management
Indiana University of Pennsylvania
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