Hi, I’m
Kelsea Bullock
medical
Roswell,NM
Summary
Dedicated Medical Assistant with extensive experience at Dr. McMillian/New Era and Rio Pecos Medical Associates, excelling in HIPAA compliance and patient-focused care. Proven track record in enhancing patient education, streamlining scheduling, and supporting physicians in procedures with compassion and efficiency. Demonstrates exceptional medical terminology knowledge and interpersonal skills, significantly improving patient satisfaction and clinic operations. Also dedicated to bringing joy and positivity to the clinic or facility I may be joining.
Overview
11
years of professional experience
Work History
Dr. McMillian/ New Era
Medical Assistant
08.2021 - 12.2021
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduling Patient appointments
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Empowered patients through education on self-management techniques for chronic conditions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Rio Pecos Medical Associates
Medical Assistant
10.2014 - 07.2021
Job overview
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Assisted Dr.Dacanay ,Dr,North,Dr.Peterson and many other doctors in "in office" procedures.
Permian Womens Clinic
Medical Laboratory Technician
09.2010 - 09.2014
Job overview
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
Education
Eastern New Mexico University - RoswellRoswell, NM
No Degree from Nursing
Eastern New Mexico University - RoswellRoswell, NM
No Degree from Phlebotomy Certificate
05.2010
Hagerman High SchoolHagerman, NM
High School Diploma
05.2008
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital signs monitoring
- Patient-focused care
- Phlebotomy
- Compassionate
- Phlebotomy Techniques
- Maintaining confidentiality
- Procedure Assistance
- OB/GYN procedures
when I am not working...
I am a very family oriented person. My family and I enjoy sports, hiking, and spending time with our kids. Also, we enjoy going to church and spending time with God.
Timeline
Medical Assistant
Dr. McMillian/ New Era
08.2021 - 12.2021
Medical Assistant
Rio Pecos Medical Associates
10.2014 - 07.2021
Medical Laboratory Technician
Permian Womens Clinic
09.2010 - 09.2014
Eastern New Mexico University - Roswell
No Degree from Nursing
Eastern New Mexico University - Roswell
No Degree from Phlebotomy Certificate
Hagerman High School
High School Diploma
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