Kelsey Bailey
Summary
Ambitious human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Pursuing an Associates in Business Administration.
Overview
12
12
years of professional experience
Work History
Rural Mail Carrier
USPS
06.2020 - 10.2023
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Organized mail ahead of delivery runs for correct routing.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
Store Manager
Einsteins Bros Bagels
12.2017 - 06.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store Manager
Auntie Anne's Pretzels
10.2015 - 12.2017
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Assistant Manager
Captain D's Seafood
05.2011 - 10.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate of Applied Science - Business Administration
Saint Louis Community College
St Louis, MO05.2024
High School Diploma -
Herculaneum High School
Herculaneum, MO05.2013
Skills
- New Hire Orientation
- Scheduling
- Payroll Administration
- Microsoft Office and DocuSign
Timeline
Rural Mail Carrier
USPS
06.2020 - 10.2023
Store Manager
Einsteins Bros Bagels
12.2017 - 06.2020
Store Manager
Auntie Anne's Pretzels
10.2015 - 12.2017
Assistant Manager
Captain D's Seafood
05.2011 - 10.2015
Associate of Applied Science - Business Administration
Saint Louis Community College
High School Diploma -
Herculaneum High School
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