Kelsey Baugh
Somerset,KY
Summary
Resourceful and known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Midland Farms
Somerset, KY
07.2022 - Current
- Coordinated with other departments to ensure smooth flow of operations.
- Reviewed completed work to verify consistency and quality.
- Provided guidance and support to staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Established processes for monitoring customer satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Recruited and trained new employees to meet job requirements.
- Operated a variety of machinery and tools safely and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Educated customers on product features and benefits.
Education
High School Diploma -
Penn Foster
Somerset, KY07-2021
Skills
- Sales monitoring
- Reporting and documenting
- Staff training and development
- Strategic thinking
- Problem-solving
- Verbal and written communication
- Customer service
- Customer rapport
- Team building
- Customer relations
- Product and service sales
Timeline
Assistant Manager
Midland Farms
07.2022 - Current
High School Diploma -
Penn Foster