Kelsey Botsford
Dubuque,IA
Summary
Excelled in optimizing operations and team motivation, ensuring great service delivery. Skilled in money handling and organization, consistently achieving and surpassing performance goals. Demonstrates exceptional time management and a commitment to excellence.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Telegraph Herald
03.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized work area in the Distribution Center
- Made sure paper work was correct and emailed.
- Answered phone calls and emails and handled in a correct manner.
- Made sure paper bundles got sent out with the correct amount to drivers.
- Deliver routes that go down.
Retail Associate
Betty Jane Homemade Candies
01.2024 - 03.2024
- Maintained a clean and welcoming store.
- Greet customers.
- Organize inventory room.
- Bag and label candy to be set on floor.
- Handled cash transactions accurately.
Supervisor
Taco Johns
12.2019 - 01.2024
- Open store to start prep for the day
- Handle cash deposits.
- Count inventory to enter.
- Take and make orders to have out in a timely manner.
- Handle customer complaints.
- scheduling
Maid
Merry Maids
11.2017 - 11.2019
- Gather supplies needed for daily cleanings.
- Clean homes in a timely manner.
Education
High School Diploma - General
Stephen Hempstead High School
Dubuque, IA08.2011
Skills
- Money Handling
- Customer Service
- Management
- Team motivation
- Organization
- Time Management
Timeline
Assistant Manager
Telegraph Herald
03.2024 - Current
Retail Associate
Betty Jane Homemade Candies
01.2024 - 03.2024
Supervisor
Taco Johns
12.2019 - 01.2024
Maid
Merry Maids
11.2017 - 11.2019
High School Diploma - General
Stephen Hempstead High School
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