Kelsey Brown
Tallahassee,FL
Summary
A highly qualified and motivated worker with 6 years of experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Takes pride in strong communication, organization, and time management skills in order to sustain superior customer service.
Overview
6
6
years of professional experience
Work History
Barista
La Florida Coffee & Wine
Tallahassee , FL
2023.03 - Current
- Established customer relationships and created personalized drinks and food to best meet customers needs,
Sales Consultant
Stanton Optical
Tallahassee , FL
2022.03 - 2022.11
- Performed detailed sales presentations to best meet customers needs.
- Sold $85,672 in optical products.
Restaurant Server
Ford’s Garage
St. Augustine , FL
2021.05 - 2021.12
- Greeted new and returning customers and demonstrated in-depth knowledge of menu and full bar selection including 37 beers on draft and 71 bottled.
Restaurant Server
2 Creeks Bar & Grill
St. Augustine , FL
2017.09 - 2020.07
- Delivered efficient and friendly service to local patrons.
- Experience in expo, hostess, and server position.
Senior Camp Counselor
Jacksonville Country Day School
Jacksonville , FL
2017.06 - 2020.07
- Managed camper activities to promote fun, safety and inclusivity.
- Supervised over 20 kids at once.
Education
Bachelor of Science - Hospitality & Tourism Management, Communications
Florida State University
Tallahassee, FL04.2024
Associate of Arts -
Tallahassee Community College
Tallahassee, FL05.2022
Skills
- Customer Service
- Sales and Marketing
- Time Management
- Suggestive Selling
- Menu Memorization
- Point of Sale (POS) System Operation
- Fluent in various social media software
Honors
American Youth Character Award - 2020
Shirley Berry Robinson Memorial Scholarship - 2020
Timeline
Barista
La Florida Coffee & Wine
2023.03 - Current
Sales Consultant
Stanton Optical
2022.03 - 2022.11
Restaurant Server
Ford’s Garage
2021.05 - 2021.12
Restaurant Server
2 Creeks Bar & Grill
2017.09 - 2020.07
Senior Camp Counselor
Jacksonville Country Day School
2017.06 - 2020.07
Bachelor of Science - Hospitality & Tourism Management, Communications
Florida State University
Associate of Arts -
Tallahassee Community College
Similar Profiles
Vasylyna UkolovaVasylyna Ukolova
Barista at Coffee Shop «Coffee, Wine & More»Barista at Coffee Shop «Coffee, Wine & More»
Victor MontielVictor Montiel
Restaurant Busser at Sala Coffee & WineRestaurant Busser at Sala Coffee & Wine
Younggyun LeeYounggyun Lee
Front of House Employee at Betweenus coffee food wineFront of House Employee at Betweenus coffee food wine