Kelsey Butler
Spokane,WA
Summary
Distinguished Lead CNA with a proven track record at Sacred Heart Medical Center & Children's Hospital, enhancing patient satisfaction through compassionate care and meticulous attention to safety. Expert in medication administration and vital signs monitoring, I've developed training programs that increased employee retention. My approach blends empathy with rigorous HIPAA compliance, ensuring optimal patient-focused outcomes.
Overview
9
9
years of professional experience
Work History
Lead CNA - Telesitter
Sacred Heart Medical Center & Children's Hospital
03.2021 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensures the patient's safety and dignity during assigned shift.
- Maintains continuous visual contact with the patient at all times.
- Identifies self to the patient's assigned nurse and receives report on the patient, to provide appropriate verbal redirection to avoid patients engaging in at-risk behaviors.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Attended meetings with the House Supervisor and other Charge nurses and communicates with Staffing to make staffing assignments that follow guidelines.
- Uses Microsoft Excel to update patient records, creates and adjust patient assignments, communicates with charge nurses about admissions and discharges.
Float Pool CNA
Sacred Heart Medical Center & Children's Hospital
04.2018 - 03.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and heart rate.
- Delivered high-quality care to MedSurg, ICU, ED, Peds, Psych and OB patients in hospital facility.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Lead Trainer CNA
Rockwood Retirement South Hill
08.2015 - 04.2021
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Improved employee skill sets by developing comprehensive training programs tailored to individual needs.
- Evaluated trainee progress through assessments and feedback surveys, refining course content as needed for maximum effectiveness.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Delivered high-quality care to Memory Care patients in a Long Term Care facility.
Education
Associate Degree in Nursing -
Spokane Community College
Spokane, WA03-2025
High School Diploma -
Lewis And Clark High School
Spokane, WA06-2011
Skills
- Time management
- Medication and IV administration
- Direct patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Basic life support
- Infection control practices
- Patient-focused care
Timeline
Lead CNA - Telesitter
Sacred Heart Medical Center & Children's Hospital
03.2021 - Current
Float Pool CNA
Sacred Heart Medical Center & Children's Hospital
04.2018 - 03.2021
Lead Trainer CNA
Rockwood Retirement South Hill
08.2015 - 04.2021
Associate Degree in Nursing -
Spokane Community College
High School Diploma -
Lewis And Clark High School
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