Kelsey Cates
Ruidoso,NM
Summary
Dynamic entrepreneur with a proven track record of building businesses and developing strong community ties. Excelled in customer service and relationship building, achieving steady growth in diverse ventures. Expert in resource management and team leadership, fostering environments of spiritual and relational growth.
Overview
12
12
years of professional experience
Work History
Licensed Home Inspector
Big Bear Home Inspections, Ltd Company
10.2021 - Current
- After passing the national exam, built business from scratch by promoting services and regularly meeting with real estate agents and associations to increase clientele.
- Maintained high ethical standards by providing unbiased assessments of homes conditions enabling clients to negotiate price and repairs with sellers.
- Collaborated with real estate agents, home buyers, and real estate investors to facilitate timely inspections and clear communication of findings.
- Identified potential safety hazards for homeowners through diligent inspection of electrical systems, plumbing, and structural components.
- With a heavy focus on customer service, educated clients on defective components, proper home maintenance practices, and possible repair solutions.
- Achieved steady growth from year to year, growing a customer base throughout New Mexico.
Worship Pastor
Calvary Chapel Ruidoso
02.2023 - Current
- Collaborated with pastoral staff to create cohesive and meaningful worship services that aligned with sermon themes.
- Managed budgets and resources efficiently, ensuring cost-effective procurement of instruments, equipment, and materials needed for worship services.
- Developed strong volunteer teams for music ministry, providing training and mentorship to musicians, vocalists, and sound technicians.
- Worked closely with multiple volunteer musician rotations to plan, practice, and execute worship services.
- Led and grew a weekly small group bible study in ourhome, facilitating spiritual and relational growth.
Owner/Operator
Merrimac and North
12.2012 - 12.2020
- Built business from scratch, including a high end salon, bakery, and antique store with customer service and social media marketing and promotion.
- Managed day-to-day business operations, including daily accounting, sales, and product purchasing.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed multiple employees from the salon, bakery, and consignment booths creating a fun and rewarding place of employment.
- Engaged with the Mineral Wells community promoting growth and excitement during the beginning stages of the downtown main street revival.
Education
High School Diploma -
Mineral Wells High School
Mineral Wells, TX05-2002
No Degree - Basic Studies
Ranger College
Ranger, TXAssociate of Arts - Basic Studies And Accounting
Weatherford College
Weatherford, TX05-2004
Skills
- Entrepreneurial personality
- Driven and determined
- Customer Service
- Relationship building
Timeline
Worship Pastor
Calvary Chapel Ruidoso
02.2023 - Current
Licensed Home Inspector
Big Bear Home Inspections, Ltd Company
10.2021 - Current
Owner/Operator
Merrimac and North
12.2012 - 12.2020
High School Diploma -
Mineral Wells High School
No Degree - Basic Studies
Ranger College
Associate of Arts - Basic Studies And Accounting
Weatherford College
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