Kelsey Clay

Denver,CO

Summary

Detail-oriented and results-driven Recruiting and HR professional with over 3 years of experience in full-cycle recruiting, client relationship management, and workforce coordination. Proven success in managing high-volume hiring processes, maintaining compliance with employment standards, and building long-term partnerships with clients and candidates. Recognized for exceptional communication, organization, and ability to meet and exceed key performance metrics. Adept in ATS systems (Avionté), Excel reporting, and strategic recruitment sourcing through Indeed and LinkedIn. Passionate about optimizing candidate experience and supporting organizational growth through effective talent acquisition and HR practices.

Overview

years of professional experience

Work History

Recruiter

Job Store Staffing

Denver, CO

09.2022 - Current

Manage the full-cycle recruiting process, including sourcing, screening, interviewing, onboarding, and offboarding for multiple client accounts.
Consistently answer and manage 80% of inbound calls, ensuring prompt candidate and client support.
Serve as point of contact for a major State Department of Vocational Rehabilitation project—onboarded over 400 associates and tracked authorized work hours using advanced Excel spreadsheets.
Facilitate 70% of walk-in applicants daily; assist with applications, testing, and pre-hire requirements including drug screens and background checks.
Maintain compliance with state and federal employment requirements; conduct drug and background screenings with accuracy and confidentiality.
Create and deliver competitive quotes for new job orders in coordination with sales and management teams.
Conduct accident and incident investigations, ensuring compliance with workers’ compensation reporting requirements and follow-up actions.
Develop and strengthen client relationships through regular communication and in-person meetings, identifying current and future staffing needs.
Consistently meet or exceed key performance indicators (KPI) in placements, retention, and client satisfaction.
Utilize ATS system Avionté for candidate tracking, reporting, and communication management.
Source qualified candidates through Indeed and LinkedIn Recruiter, matching skills with client requirements.
Represent the company at job fairs, SHRM conferences, and industry events; actively participate in volunteer and networking initiatives.
Consistently received 5-star feedback from clients and candidates for professionalism, efficiency, and quality of service.

Office Administrator

Impact Design

Chicago, IL

08.2019 - 08.2022

Served as the primary point of contact for client communications, answering all inbound calls and managing scheduling for design consultations.
Coordinated meetings and maintained appointment calendars between interior designers and clients, ensuring seamless scheduling across multiple time zones.
Conducted initial intake and screening of potential clients to assess design needs and project scope.
Created and distributed quotes, proposals, and invoices for new and existing design projects.
Ordered materials and managed vendor relationships to ensure timely project delivery.
Maintained and updated project files, budgets, and work orders using Excel and organizational management tools.
Supported marketing activities including social media updates, client newsletters, and coordination of trade show appearances.
Collaborated closely with designers to anticipate client needs, improving customer satisfaction and repeat business rates.

Education

Associate of Arts - Communications

University of Rhode Island

Kingston, RI

05-2014

Skills

Software: Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) Google Suite, Calendly, Canva, Avionte BOLD, LinkedIn Recruiter, Indeed, Job Boards
HR Functions: Onboarding, Offboarding, Payroll Coordination, Compliance, Employee Relations, Performance Management, Compliance with Employment Laws

Recruiting Skills: Full-cycle recruiting, Candidate Screening & Interviewing, Stakeholder/Hiring Manager Partnership, Pipeline Management, Offer Negotiation
Reporting: Excel Tracking, KPI Monitoring, Data Analysis, Turnover and Retention Analytics

Affiliations

Attendee, SHRM & CSA Conferences and local networking events
Participant in Job Fairs and Award Ceremonies representing Job Store Staffing

Timeline