Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
Restrained animals to protect veterinarians from potential harm.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
Licensed Practical Nurse
Johnson City Medical Center
03.2020 - 12.2023
Consulted with nurses to develop patient care plans and evaluate treatment options
Exhibited compassionate care and communication regarding issues surrounding death and dying
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
Documented activities and recorded information in EMR system
Collected specimens, monitored vitals and maximized patient comfort
Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
Responded to patient alarms and needs-assessment requests to identify course of treatment
Provide patient medication per electronic medication chart
Certified Nursing Assistant
Johnson City Medical Center
06.2018 - 03.2020
Consulted with nurses to develop patient care plans and evaluate treatment options
Exhibited compassionate care and communication regarding issues surrounding death and dying
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
Documented activities and recorded information in EMR system
Collected specimens, monitored vitals and maximized patient comfort
Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
Responded to patient alarms and needs-assessment requests to identify course of treatment
Veterinary Technician
Robinson Animal Hospital
10.2016 - 12.2018
Walked animals outside for potty breaks three times per shift to avoid accidents in kennel areas and on bedding
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or inground septic systems
Checked animals for injury and illness, writing copious notes regarding symptoms for Veterinarian's review
Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition
Scrubbed, counted, and packed surgical instruments and drapes into surgery packs for autoclave sterilization
Operated anesthetic machines, oxygen equipment and monitoring equipment
Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures
Prepared animals for surgery, including clipping, scrubbing, and disinfecting operative site
Performed routine laboratory procedures such as hematology, microbiology, parasitology, exfoliative cytology, blood chemistry, coprology, urinalysis and serology
Scrubbed in on surgeries, helping assist the veterinarian with handing tools, holding equipment, or assisting with the procedure
Cashier/Waitress/Hostess
Jack's City Grill
05.2012 - 10.2016
Applied conversational abilities to connect with individuals and better serve individual needs
Handled cash transactions, balanced cash drawers, performed cash-outs for servers
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions
Collaborated with kitchen team to bus and set tables, prep food and stock salad bar
Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers
Trained cashiers and hosts in cashier tasks to increase coverage possibilities
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff
Veterinary Technician
Hartland Park Animal Hospital
05.2016 - 08.2016
Walked animals outside for potty breaks three times per shift to avoid accidents in kennel areas and on bedding
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or inground septic systems
Checked animals for injury and illness, writing copious notes regarding symptoms for Veterinarian's review
Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition
Scrubbed, counted, and packed surgical instruments and drapes into surgery packs for autoclave sterilization
Operated anesthetic machines, oxygen equipment and monitoring equipment
Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures
Prepared animals for surgery, including clipping, scrubbing, and disinfecting operative site
Performed routine laboratory procedures such as hematology, microbiology, parasitology, exfoliative cytology, blood chemistry, coprology, urinalysis and serology
Server
Lakeview Marina
05.2016 - 06.2016
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Veterinary Technician
North Lexington Veterinary Clinic
01.2015 - 01.2016
Walked animals outside for potty breaks three times per shift to avoid accidents in kennel areas and on bedding
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or inground septic systems
Checked animals for injury and illness, writing copious notes regarding symptoms for Veterinarian's review
Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition
Scrubbed, counted, and packed surgical instruments and drapes into surgery packs for autoclave sterilization
Operated anesthetic machines, oxygen equipment and monitoring equipment
Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures
Prepared animals for surgery, including clipping, scrubbing, and disinfecting operative site
Performed routine laboratory procedures such as hematology, microbiology, parasitology, exfoliative cytology, blood chemistry, coprology, urinalysis and serology
Education
Certificate in Practical Nursing -
Tennessee College of Applied Technology-Elizabethton