Kelsey Conaway
Belle Vernon,PA
Summary
Dedicated Postal Worker with expertise in mail sorting, route management, and customer service. Strong organizational and time management skills enhance operational efficiency and community service. Experienced in payroll submission and maintaining accurate documentation. Thrives in fast-paced environments by utilizing effective communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
PTF Clerk
USPS
Fayette City, Pennsylvania
02.2017 - Current
- Handled USPS retail window transactions and sold postage products
- Accepted letters, parcels, and accountable mail from customers
- Sorted incoming mail by route, ZIP Code, and dispatch destination
- Provided excellent customer service at all times by addressing individual needs promptly and courteously.
- Resolved customer conflicts professionally, ensuring adherence to company policies and maintaining customer satisfaction.
- Processed shipments of incoming inventory, verified accuracy of orders and stocked shelves accordingly.
- Prepared reports on operational activities for upper management review.
- Managed payroll processing using specialized software and timekeeping systems to ensure accurate employee compensation.
- Verified employee hours, deductions, and pay codes for payroll accuracy.
Education
Belle Vernon High School
Belle Vernon, PASkills
- Payroll processing
- Time tracking systems
- Document preparation
- Data verification
- Microsoft Office
- Calendar management
- Schedule management
- Customer service
- Attention to detail
- Organization
- Prioritization and time management
- Problem solving
- Verbal and written communication
- Professional communication
Personal References
- Julie Hiles: 724-812-3383
- Paula Usher: 724-205-3444
- Johnny Maskarine: 724-562-5667
Timeline
PTF Clerk
USPS
02.2017 - Current
Belle Vernon High School