Kelsey crosley
Philadelphia,PA
Summary
Energetically excelled at Chickie's and Pete's, mastering high-volume dining and exceptional customer service, leading to enhanced guest satisfaction. Skilled in food sales, I adeptly handled parties of 25+, showcasing a strong work ethic and proficiency in guest management. Achievements include training new staff and improving dining area efficiency, demonstrating both hard and soft skills crucial for the hospitality industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Chickie's and Pete's
Philadelphia, PA
06.2022 - Current
- Trained new employees to perform duties.
- Delivered exceptional customer service to enhance guest satisfaction.
- Performed side work duties including cleaning and restocking.
- Mastered rotation and seating protocols through initial experience as a host.
- Handled large parties of 25+ guests alone, maintaining high standards of service.
Education
High School Diploma -
MaST Community High School
Philadelphia, PA06-2022
Some College (No Degree) - Business
Ccp
PhiladelphiaSkills
- Strong work ethic
- Food sales and promotion
- High volume dining
- Dining area maintenance
- Menu memorization
- Table bussing
- Order accuracy
- Customer service
- Guest seating
- Food running
- Allergy awareness
- Buffet setup and takedown
Certification
- RAMP Certification
Affiliations
- Currently in School while working
Timeline
Server
Chickie's and Pete's
06.2022 - Current
High School Diploma -
MaST Community High School
Some College (No Degree) - Business
Ccp
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