Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Davis

Waycross,GA

Summary

Dynamic leader with a proven track record at Harborview Satilla, adept in multicultural sensitivity and policy analysis. Excelled in enhancing service delivery through innovative problem-solving and effective communication, significantly improving client satisfaction. Skilled in patient advocacy and developing strategic partnerships, demonstrating exceptional ability to meet diverse client needs with empathy and efficiency.

Overview

3
3
years of professional experience

Work History

Director of Social Services

Harborview Satilla
07.2024 - Current
  • Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
  • Established preliminary and comprehensive assessment for social service needs of consumers.
  • Collaborated with department managers to correct and improve services.
  • Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.
  • Provided crisis intervention support when needed; demonstrating empathy, compassion and resourcefulness to serve clients in times of distress.

Personal Shopper

Walmart
01.2024 - 07.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Social Worker Intern

The Magnolia House
01.2023 - 07.2023
  • Improved family dynamics through mediation and conflict resolution techniques during home visits and meetings.
  • Acted as a liaison between clients and healthcare providers, facilitating communication and coordination of care to optimize overall treatment outcomes.
  • Participated in ongoing professional development opportunities to stay current with best practices within the field of social work, enhancing service delivery quality.
  • Increased client engagement in community resources by establishing partnerships with local organizations and referring clients to appropriate services.

Social Worker Intern

Compassus Hospice
01.2022 - 05.2022
  • Improved family dynamics through mediation and conflict resolution techniques during home visits and meetings.
  • Acted as a liaison between clients and healthcare providers, facilitating communication and coordination of care to optimize overall treatment outcomes.
  • Participated in ongoing professional development opportunities to stay current with best practices within the field of social work, enhancing service delivery quality.
  • Developed tailored treatment plans for clients with diverse mental health diagnoses, contributing to their overall recovery process.

Education

MBA - Health Administration

Valdosta State University
Valdosta, GA
05-2025

Bachelor of Science - Health And Human Services

Kennesaw State University
Kennesaw, GA
05-2023

Associate of Arts - General Studies

South Georgia State COLLEGE
Waycross
08-2018

High School Diploma -

Ware County High School
Waycross, GA
05-2018

Skills

  • Multicultural sensitivity
  • Patient advocacy
  • Policy analysis
  • Fundraising strategies

Timeline

Director of Social Services

Harborview Satilla
07.2024 - Current

Personal Shopper

Walmart
01.2024 - 07.2024

Social Worker Intern

The Magnolia House
01.2023 - 07.2023

Social Worker Intern

Compassus Hospice
01.2022 - 05.2022

MBA - Health Administration

Valdosta State University

Bachelor of Science - Health And Human Services

Kennesaw State University

Associate of Arts - General Studies

South Georgia State COLLEGE

High School Diploma -

Ware County High School
Kelsey Davis